RICARDO REYES ZEPEDA

• Ensured legal compliance in all HR practices, mitigating potential risks related to employment law violations or disputes.
• Collaborated with executive leadership team to develop long-term HR strategies aligned with business objectives.
• Evaluated compensation structures and policies, ensuring competitive positioning within market and internal equity among staff members.
• Invested in professional development opportunities for HR team, fostering continuous learning and improvement.

• Payroll for Mexico and Colombia working with a local 3rd party supplier for each country
• Labor relationships, hiring, terminations, performance improvement plan, ethics and compliance ambassador, legal representative for Mexico entity
• Established strong relationships with key industry players for business growth and expansion.
• Compensation and benefits worked with global CoE´s to evaluate salary surveys and benefits using Towers Watson methodology, medical insurances administration
• HRIS, Workday champion for the 4 countries.

• Recruitment, worked with recruitment CoE for Sr Manager positions and below, working them in-house and with head hunting services
• Safety health and environment, responsible for the emergency brigades, facilities, and general services.
• Managed full cycle of recruiting, hiring, and onboarding new employees.
• Collaborated with senior management to align HR initiatives with organizational goals.
• Reduced turnover rates by developing comprehensive employee retention programs.
• Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.

• Streamlined recruitment processes for increased efficiency and better candidate selection.
• Evaluated HR metrics consistently to identify areas for improvement and implement necessary enhancements in a timely manner.
• Ensured legal compliance in all HR activities while minimizing potential risks to the organization.
• Developed comprehensive onboarding processes to ensure smooth integration of new hires into the organization.

Misc: Events planning (retiree party and seniority recognitions), intranet webmaster for LSS portal

• OD: induction for new hires
• Expats: expats support (schooling & housing)
• Collaborated with cross-functional teams to achieve project goals on time and within budget.
• Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.