Ricardo Rivera Arroyo
Guadalajara
Summary
I am a communicative, friendly, capable, hard-working person and committed to adapting to each situation. I am looking for a job opportunity in which I can demonstrate my commitment and ability to work. In my previous jobs I have always stood out for my good productivity and my ability to learn quickly. If I don´t know something I will find the way.
Overview
7
7
years of professional experience
Work History
Salesperson
Eléctrica Gonzalez
02.2025 - Current
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Customer Service Representative
Tata Consultancy Services
10.2024 - 01.2025
- Processed numerous customer inquiries efficiently each day in high-paced setting.
- Provided information on after-sales services for comprehensive support.
- Stayed current on policies, procedures and standards to offer optimal support.
- Assisted in fulfilment of customer orders placed in person, via email, online and by telephone.
Account Manager
FIT Ixtlán
01.2021 - 07.2021
- Identification of business opportunities and closing of sales
- A good customer service
- Advising the client on the company's products and services
- Designing sales plans to improve the visibility of the products
- Preparing the company's short- and long-term commercial strategy
- Developing action plans to encourage sales with offers and promotions
Beekeeper
Miel "Adriana"
03.2020 - 12.2020
- Harvesting activities under strict safety measures to ensure the quality and safety of the colony
- Honey extraction and filtering tasks after harvesting, ensuring its quality
- Supervision of the colonies, their safety and feeding
- Planning the use of facilities, machinery and tools
- Construction, maintenance and repair of materials and facilities
- Management and control of the colonies
- Harvesting, storage and transfer of products
- Conditioning of hives and honey extraction
- Maintenance and cleaning of hatcheries, equipment and structures
- Control that the hives comply with the established quality specifications
- Processing and storage of products
- Application of the appropriate pollination procedures
Truck loader
The Wedding Vogue
08.2019 - 11.2019
- Distribution of programs, refreshments and snacks in the room
- Maintenance of clean and organized work areas
- Loading and unloading of merchandise and replenishment of products
- Organization of loads in the warehouse
- Manual loading and unloading of materials or merchandise in transports and within the warehouse
- Organizing the load in an appropriate manner so that it is not damaged during transport
- Packing and unpacking merchandise quickly and efficiently
Warehouseman
Refaccionaria "Rivera"
02.2018 - 01.2019
- Collaboration in the loading and unloading of materials and merchandise
- Review of the state of the merchandise before accepting its entry into the warehouse
- Registration in the database of the reception and delivery of merchandise
- Stock counting and carrying out cyclical inventories
- Cleaning the warehouse and arranging the merchandise
- Organization of the merchandise and preparation of the requested orders
Education
Business Administration -
Universidad Lamar
Guadalajara, Jalisco09.2024
Skills
- Video editing
- Leadership
- Closing sales
- Customer service
- Effective communication
- Team collaboration
Languages
Spanish
English
Personal Information
- Place of birth: Jalisco
- Date of birth: 05/25/01
- Gender: Male
- Nationality: Mexican
- Marital status: Single
Hobbies and Interests
- Football Soccer
- Calisthenics
- Draw
Timeline
Salesperson
Eléctrica Gonzalez
02.2025 - Current
Customer Service Representative
Tata Consultancy Services
10.2024 - 01.2025
Account Manager
FIT Ixtlán
01.2021 - 07.2021
Beekeeper
Miel "Adriana"
03.2020 - 12.2020
Truck loader
The Wedding Vogue
08.2019 - 11.2019
Warehouseman
Refaccionaria "Rivera"
02.2018 - 01.2019
Business Administration -
Universidad Lamar
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