Ricardo Udave Torres
Costumer Service
Guadalajara, Jalisco
Summary
Dynamic customer service professional with experience at Teleperformance, excelling in technical support and account management. Proven ability to enhance customer satisfaction through attentive service and active listening. Skilled in sales and retention, demonstrating adaptability and strong organizational skills to drive results and foster lasting client relationships.
Overview
8
8
years of professional experience
Work History
Costumer Service
Teleperformance
05.2017 - Current
Teleperformance
Overnight
Activities:
* Technical Support
Account Management
Activities:
*Sales/ New Accounts
*Retention
*Upgrades/Downgrades of services
*Billing Inquiry/billing Information
*Cancel of Service
*sales
Education
Preparatoria 16
Tlaquepaque, Jalisco, Mexico08-2010
Skills
Team work
Attentive customer service
Call center customer service
Active Listening
Adaptability
Organization
Timeline
Costumer Service
Teleperformance
05.2017 - Current
Preparatoria 16
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