Ingeniería Industrial y de Sistemas con inglés básico conversacional. Poseo sólida experiencia como Supervisor y Barista Trainer , destacando en el liderazgo de equipos y la optimización de procesos mediante el análisis de indicadores en entornos de alto volumen. Enfocado en la resolución de problemas y la mejora continua, busco aplicar mis habilidades técnicas y operativas para impulsar la eficiencia organizacional dentro de un entorno de ingeniería dinámico.
Overview
5
5
years of professional experience
Work History
Supervisor De Operaciones
Starbucks
Ciudad Juárez, Chihuahua, Mexico
09.2022 - Current
Supervised daily operations to ensure exceptional customer service and product quality.
Trained and mentored new team members on operational procedures and company standards.
Streamlined inventory management processes, reducing waste and improving efficiency.
Implemented safety protocols, enhancing workplace safety and compliance for all staff.
Monitored performance metrics, identifying areas for improvement in workflow and productivity.
Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Ensured compliance with industry regulations and standards, maintaining company's reputation and avoiding penalties.
Delegated tasks to administrative support staff to organize and improve office efficiency.
Trainer
Wild Rooster Sauces
Ciudad Juárez, Chihuahua, Mexico
01.2021 - 07.2022
Developed training programs to enhance team performance and product knowledge.
Implemented feedback systems to improve employee engagement and operational efficiency.
Mentored junior coaches, fostering skill development and team cohesion.
Evaluated team performance metrics, identifying areas for improvement and training needs.