Ricardo Alan Dorame Soto
Student
Hermosillo
Summary
Reliable Seller with expertise in online selling, inventory management and complaint handling. Offering 3-years background building and managing online stores and marketing products to prospective customers. Customer-oriented individual dedicated to expertly resolving customer issues and complaints.
Overview
3
3
years of professional experience
2
2
Languages
Work History
Seller
Own Bussiness
02.2019 - 01.2022
- Carrying out sales tasks and collecting payments from customers.
Presenting offers tailored to customers’ needs.
Achieving established individual and collective sales goals.
Identifying sales opportunities with customers.
Providing customers with detailed information about available products.
Inventory control and requesting stock replenishment.
Informing customers about promotions, campaigns, events, discounts, etc.
Recording sales made during each workday.
Processing customer payments in cash or by card, and delivering receipts.
Education
Ingenieria en Geociencias - Geoscience Engineering
Universidad Estatal de Sonora (UES), Unidad Académica Hermosillo
C1 -
Linguatec
Skills
Sales techniques
Online platforms
Social media marketing
Upselling strategies
Marketing strategies
Inventory management
Gestión de reclamacionesTécnicas de fidelización de clientesExcelente atención al clienteCapacidad de escuchaMotivación y actitud positivaTrabajo en equipoCapacidad resolutivaResponsabilidad y puntualidadPasión por las ventasPaciencia y simpatíaHonradezDisponibilidad horariaDinamismo y proactividadPersonal Information
Formation
Studying a carreer in Geocience.
Timeline
Seller
Own Bussiness
02.2019 - 01.2022
C1 -
Linguatec
Ingenieria en Geociencias - Geoscience Engineering
Universidad Estatal de Sonora (UES), Unidad Académica Hermosillo