Richard Gonzalez
San Diego
Summary
Dynamic mover with experience at Republic Moving and Storage, excelling in customer service and problem-solving. Demonstrated expertise in careful handling of items and effective communication, ensuring smooth relocations and high customer satisfaction. Proven ability to lift heavy objects safely while maintaining a positive attitude and fostering teamwork.
Overview
2
2
years of professional experience
Work History
Mover
Republic moving and storage
San Diego
08.2026 - Current
- Carried heavy items through homes, stairs, and narrow spaces.
- Loaded and unloaded furniture and boxes for Republic Moving and Storage crews.
- Transported furniture, appliances, boxes and other items from one location to another in a timely manner.
- Loaded and unloaded company trucks with tools, equipment and furniture.
- Wrapped and padded household items for safe transport.
- Packaged items for transport, using protective materials such as bubble wrap, foam, blankets and shrink-wrap to prevent damage during transit.
- Secured cargo inside moving trucks to prevent shifting.
- Followed safety procedures while lifting, stacking, and moving shipments.
- Lifted heavy objects using correct lifting techniques to avoid injury.
- Disassembled and reassembled furniture at customer locations.
- Protected floors, walls, and doorways during Republic Moving and Storage moves.
- Unloaded customer goods at the destination with care, ensuring that all items were accounted for and placed in their appropriate locations.
- Collaborated with team members to efficiently load and unload items during moving operations.
- Facilitated communication between crew members and customers to ensure smooth relocation tasks.
- Ensured customer satisfaction by providing excellent customer service throughout the entire moving process.
- Followed customer instructions about placement of items and special considerations for handling.
- Utilized hand trucks, dollies, and other equipment to move heavy items safely.
- Utilized problem-solving skills to resolve any issues that may arise during move; maintaining professional demeanor at all times.
- Ensured accurate labeling of packages and boxes to facilitate organization and tracking. to keep track of client items.
- Walked through customer sites with checklists to verify job completion.
- Coordinated with team members to ensure smooth and efficient moving operations.
Retail Sales Associate
Dickies shoe shack
San Diego
08.2024 - 10.2024
- Greeted customers and assisted with footwear selection at shoe retail counter.
- Recommended shoe styles based on fit, comfort, and customer needs.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers in identifying suitable products, improving overall satisfaction.
- Helped customers by answering questions and locating merchandise.
- Greeted customers upon entering the store and provided assistance.
- Answered product questions about sizes, materials, and care instructions.
- Processed cash and card sales using register system.
- Retrieved merchandise from stockroom and matched items to customer requests.
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
- Supported team with opening tasks, closing tasks, and daily store setup.
- Resolved customer complaints by actively listening and providing solutions. in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
Sunrise Highschool
San Diego , U.SSkills
- Furniture moving
- Equipment handling
- Furniture and fixture dismantling
- Appliance connections and hookups
- Safety procedures
- Task management
- Inventory listing
- Scheduling proficiency
- Physical stamina and endurance
- Conflict resolution
- Conflict mediation
- Problem solving
- Customer service
- Strong communication skills
- Resourcefulness
- Physical stamina and endurance
Timeline
Mover
Republic moving and storage
08.2026 - Current
Retail Sales Associate
Dickies shoe shack
08.2024 - 10.2024
Sunrise Highschool