International Business professional with over 10 years of experience in sales, international trade, and customer service in Mexico and the United States. Skilled in business development, key account negotiations, and leading multicultural teams. Recognized for driving sales growth, expanding distribution networks, and building long-term client relationships.
Overview
17
17
years of professional experience
3
3
Certifications
3
3
Languages
Work History
Partner and Specialist Food Service Broker (California)
PROFESSIONAL FOOD BROKERS
02.2019 - 12.2023
Led crucial relationships between suppliers and clients, negotiating agreements to optimize prices and delivery terms. Identified market opportunities and trends, contributing to expanding the client portfolio. Ensured customer satisfaction and logistic efficiency, guaranteeing quality standards and timely deliveries. Utilized market analysis and sales strategies to drive performance and achieve business goals. Showcasing products to clients along with their uses involves visually presenting the product and illustrating its practical applications.
General Manager
Compressport Mexico Swiss Brand National distribution by Jerry sports S de RL de CV (Trading Sports Goods)
11.2013 - 06.2023
Planning and setting goals for the organization. Establishing and maintaining relationship with customers, suppliers, and partners. Managing financial resources and budgeting the organization's finance(Anual purchase forecast, sales forecast). Providing strong leadership and guidance to employees. Identifying and addressing any potential risks to the organization.
Achievements: increase sales by 500% in 1 year, increase more than 50% POS, positioning the brand as leader in Mexico compression sports market, create a successful “know how” of the brand, achieve 10th place in sales out of 80 countries, 1st place of sales in America.
AMS Channel Sales Support Canada Returns
HEWLETT PACKARD
09.2010 - 11.2013
Returns Partner Account Manager at HP Canada, interfacing with customers and daily communication to resolve return issues and contract/liability cases. Supervised partner shipments, resolved warehouse discrepancies, addressed partner issues, in charge of CAP report, created RMAs for partners, reconciled returns and debits, comprehensive understanding of the end-to-end process of financial claims operations. Achievements: Special recognition from customers quarterly. Valued by clients for strong business relationships and high-quality service.
Chief of Internal Insurance GDL
FLECHA AMARILLA GROUP – PRIMERA PLUS
06.2007 - 04.2010
Ensure comprehensive risk coverage for passenger transportation, encompassing protection for both the owner's investment value and any potential damages resulting from accidents (including paperwork, legal issues, and medical concerns). Additionally, address any injuries or harm that passengers may experience in an accident. With responsibility for over 500 units, proactively solve any legal issues and engage in negotiations with highway authorities. Analyze and identify risks related to policies, develop and revise procedures and relevant documents accordingly.
Education
BBA - International Business
UAG Universidad Autónoma De Guadalajara
ZAPOPAN, JALISCO
07.2009
Some College (No Degree) - GENERAL EDUCATION
LOS ANGELES MISSION COLLEGE
SYLMAR,CALIFORNIA
Technical Career - Computer Systems Manager
ICM Guadalajara,Mex.
GUADALAJARA, JALISCO
12.1994
Skills
-Leadership and team management
-Strategic planning and decision making
-Communication and interpersonal skills
-Sales and customer service
-Conflict resolution and negotiation skills
Certification
INSTITUTO TECNOLOGICO Y ESTUDIOS SUPERIORES DE MONTERREY VALORES Y LIDERAZGO 2001
Awards
Los Angeles Mission College The Dean´s Honor Award Fall 2003
SOFTWARE
MICROSOFT Outlook, Word, Excel, PowerPoint
SAP
VELOCITY
FUSION
Timeline
Partner and Specialist Food Service Broker (California)
PROFESSIONAL FOOD BROKERS
02.2019 - 12.2023
General Manager
Compressport Mexico Swiss Brand National distribution by Jerry sports S de RL de CV (Trading Sports Goods)
Multiple positions within the store at Triton Food Brokers (Wholesale food store)Multiple positions within the store at Triton Food Brokers (Wholesale food store)