Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
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Robert D Harris

Buffalo,CMX

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Swamper Field Service TechnicianRetail Customer Service Representative

Work Type

Full TimeContract WorkGig WorkSeasonal Work

Location Preference

HybridRemoteOn-Site
Location: Buffalo, CMX, MX
Open to relocation: Yes

Salary Range

$20/hr - $1000/hr

Important To Me

Work-life balance

Summary

Results-driven swamper with a strong background in equipment maintenance and team collaboration. Proven ability to streamline operations and enhance safety awareness, leading to improved efficiency and operational outcomes.

Overview

14
14
years of professional experience

Work History

Swamper

Aims Llc
03.2018 - 12.2022
  • Operated heavy machinery to assist in loading and unloading materials efficiently.
  • Maintained cleanliness and organization of work environment to promote safety standards.
  • Collaborated with team members to streamline workflow processes, enhancing productivity.
  • Assisted in inventory management, ensuring accurate tracking of supplies and equipment.
  • Trained new employees on operational procedures and equipment usage for improved efficiency.
  • Coordinated with supervisors to identify process improvements, contributing to better operational outcomes.
  • Traveled on trucks with drivers to assist with loading, unloading, and maintenance.
  • operated hydro vac hydro dredge hydro lance ,and hydroblast hardware

Field Service Technician

Oil States Energy Services
06.2014 - 09.2016
  • Conducted routine maintenance and repair on oilfield equipment to ensure operational efficiency.
  • Diagnosed mechanical issues using advanced troubleshooting techniques to minimize downtime.
  • Collaborated with engineering teams to implement equipment upgrades and modifications.
  • Developed and maintained comprehensive service reports for client review and compliance audits.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Operated hand tools and power equipment according to company safety procedures.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.

Retail Customer Service Representative

Fast Food, Consumer Retail, Private Restaurants
04.2009 - 04.2014
  • Delivered exceptional customer service, ensuring positive dining experiences.
  • Resolved customer complaints effectively, fostering loyalty and satisfaction.
  • Maintained cleanliness and organization of service areas to enhance efficiency.
  • Assisted in training new employees on operational procedures and customer engagement techniques.
  • Collaborated with team members to streamline workflow during peak hours, improving service speed.
  • Monitored inventory levels, ensuring adequate stock of supplies for daily operations.
  • Implemented feedback mechanisms to gather insights for continuous improvement in service quality.
  • Assisted customers with finding suitable products, leading to higher sales revenue.
  • Monitored customer feedback and made adjustments to improve service quality.
  • Resolved customer complaints promptly, resulting in increased loyalty and repeat business.
  • Crosssold complementary items when appropriate, increasing overall transaction value and maximizing profits.
  • Attended to customer complaints and processed product return or replacement requests.
  • Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
  • Maintained a clean and organized store environment for optimal shopping experience.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Assisted customers in making informed purchase choices and selecting products.
  • Fulfilled customers' special requests for merchandise and delivery times.
  • Enhanced customer satisfaction by providing timely and accurate product information.
  • Protected products from damage by using proper packaging and bagging techniques.
  • Coordinated efficient product deliveries to meet customers' demands.
  • Successfully met daily performance metrics regarding sales, customer service interactions, and store cleanliness to maintain a high standard of retail excellence.
  • Developed strong relationships with customers through active listening and effective communication skills, fostering a welcoming atmosphere for all patrons.
  • Trained new employees on store procedures and systems, contributing to the development of a high-performing team.
  • Participated in merchandising initiatives to create eye-catching displays that attracted customer attention and boosted sales rates.
  • Managed inventory levels accurately, minimizing stockouts and ensuring product availability for customers.
  • Utilized problem-solving skills when resolving complex customer issues which led to improved long-term relationships.

Education

Culinary Arts Sciences

Roswell Job Corps
57 G St Roswell Nm
10-2009

High School Diploma -

Deming Highschool
1100 S Nickel Deming NM 88030
05-2008

Skills

  • Truck loading
  • Heavy lifting expertise
  • Unit loading and unloading
  • Waste disposal
  • Stacking efficiency
  • Pallet jack proficiency
  • Loading dock operations
  • Order picking
  • Shipping and receiving
  • H2S safety trained
  • Load securing
  • Hydrovac swamping
  • Willingness to learn
  • Safety awareness
  • Safe vehicle operation
  • Equipment maintenance
  • Scaffolding assembly and disassembly
  • Construction techniques
  • Hazardous material handling

Timeline

Swamper

Aims Llc
03.2018 - 12.2022

Field Service Technician

Oil States Energy Services
06.2014 - 09.2016

Retail Customer Service Representative

Fast Food, Consumer Retail, Private Restaurants
04.2009 - 04.2014

Culinary Arts Sciences

Roswell Job Corps

High School Diploma -

Deming Highschool

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Robert D Harris