Calisthenics
ROBERTO ALMEIDA ARMÉNDARIZ
Biology Student
La Paz, Baja California Sur
Summary
Dynamic and empathetic professional with extensive experience in fast-paced environments, dedicated to delivering exceptional guest experiences. Proven expertise in mixology and customer engagement, consistently recognized as a reliable team player. Highly adaptable to evolving demands while fostering a positive atmosphere and ensuring seamless service delivery. Committed to creating memorable moments for guests through attentive service and a genuine passion for the hospitality industry.
Overview
5
5
years of professional experience
13
13
years of post-secondary education
3
3
Languages
Work History
Head Bartender
CASA 1880
02.2025 - Current
- Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Conducted regular staff meetings to discuss performance goals, share feedback, and foster teamwork among employees.
- Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
- Implemented drink prep procedures, significantly reducing wasted stock.
- Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Mixed unique and interesting cocktails for customers, including bar specials.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Bartender
OLIVA AL MARE
10.2024 - 01.2025
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Barman and Waiter
EL GALLITO INGLES
05.2021 - 01.2022
- Addressed customer concerns promptly, maintaining a high level of professionalism throughout all interactions.
- Upheld strict regulations for safe alcohol service and food safety.
- Maintained impeccably clean, attractive and well-stocked bar area.
- Completed requisitions to maintain required stock par levels.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
Front Desk Receptionist
STARBRIDGE SUITES BY HOLIDAY INN
08.2020 - 03.2021
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Learned and adapted quickly to new technology and software applications.
- Resolved problems, improved operations and provided exceptional service.
Education
Elementary Through High School - Biological Sciences
INSTITUTO LA SALLE DE CHIHUAHUA
Cd Chihuahua, Mx 01.2006 - 01.2019
Skills
Independent learner
Meticulous attention to detail
Efficient
Process improvement initiatives
Suggestive selling
Strong multitasking
Collaborative mindset
Consistent professional demeanor
Engaging personality
Attentive service
Measurement accuracy
Personal Information
Date of Birth: 06/04/01
Interests
Gastronomy
Art and culture
Natural Sciences
Fitness
Software
Microsoft Office
Soft Restaurant
Timeline
Head Bartender
CASA 1880
02.2025 - Current
Bartender
OLIVA AL MARE
10.2024 - 01.2025
Barman and Waiter
EL GALLITO INGLES
05.2021 - 01.2022
Front Desk Receptionist
STARBRIDGE SUITES BY HOLIDAY INN
08.2020 - 03.2021
Elementary Through High School - Biological Sciences
INSTITUTO LA SALLE DE CHIHUAHUA
01.2006 - 01.2019