Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Roberto Barrera

Roberto Barrera

Summary

Competitive Sales Supervisor with experience overseeing sales teams to meet sales plans. Proficient in handling customers' complaints, inquiries and addressing concerns. Consistently completes sales orders accurately to exceed customer expectations. Outstanding leadership, organizational and communication skills.

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

15
15
years of professional experience

Work History

Sales Supervisor

Zurich Aseguradora Mexicana
04.2018 - 07.2023
  • Responsible for the central-south zone (CDMX, Edo de Mex, Guerrero Morelos, Chiapas, Tabasco, Yucatan, Quintana Roo, Oaxaca and Veracruz) in sales with GMF and Kia Finance, with 3 people in charge
  • Boosted team performance by developing customer service training materials and conducting service training.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.

Executive Sales Representative

Zurich Compañía de Seguros SA
02.2015 - 04.2018
  • Executive of the central zone (CDMX and Edo de Mex.) Follow-up of new business, renewal, collection, endorsements, brand presence in the agencies of the aforementioned brands
  • Achieved or exceeded company-defined sales quotas.
  • Optimized sales processes, streamlining workflows, and improving overall efficiency within the team.

Commercial Account Executive

Mapfre Seguros
01.2009 - 01.2015


  • Processed daily mail, email and phone calls from customers and producers to generate new business.
  • Actively communicated with existing clients, identifying upsell opportunities that contributed to revenue growth goals consistently met or surpassed each quarter.


Education

Lic. en mercadotecnia -

UNITEC

English School -

Zoni Language Center New York

Skills

  • Proactive
  • Competent
  • Adaptability
  • Conflict resolution
  • Creavity
  • Empathy
  • Open-mindedness
  • Patience
  • Sales Analysis
  • Staff Management
  • Employee Coaching

Languages

Inglés
Upper intermediate (B2)

Timeline

Sales Supervisor

Zurich Aseguradora Mexicana
04.2018 - 07.2023

Executive Sales Representative

Zurich Compañía de Seguros SA
02.2015 - 04.2018

Commercial Account Executive

Mapfre Seguros
01.2009 - 01.2015

Lic. en mercadotecnia -

UNITEC

English School -

Zoni Language Center New York
Roberto Barrera