Roberto Gallegos
California
Summary
Technical and computer savvy Industrial Engineer with deep and current mastery of social media trends and practices. Delivers compelling, fun and engaging content that revolutionizes company and organization image. Strategizes company social media project plans and collaborations and continually expands digital footprint consistent with company goals.
Along with Social Media Expertise, have an extensive knowledge of client relations and networking skills. Have taken a 2 year course on personal relations and public speaking that works with micro-expressions and speaking in the best manner possible to make a sale.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Social Media Content Creator
Self-Employed
Remote
01.2019 - Current
- Created personal brand of 1.3M users across platforms such as Instagram, TikTok, and Youtube.
- Customized brand message to reach and capture target audience interest and drive engagement.
- Chose cover photography or artwork, selected fonts and arranged designs to attract target readership.
- Collaborated with illustrators and photographers to enhance content.
- Managed competing deadlines with efficiency.
- Played instrumental role in creative planning and review sessions, working with resourceful team to elevate quality of content and designs.
- Produced original, creative content for promotional advertisements and marketing materials.
- Developed in-depth understanding of digital and mobile marketing practices and media.
Process Improvement and Operations Manager
Terra Regia
Monterrey, Nuevo Leon
01.2022 - 10.2022
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
- Gained extensive knowledge in data entry, analysis and reporting by increasing operation organization by 10%.
- Established interpersonal skills by building positive relationships with others.
- Learned and adapted quickly to new technology and software applications.
Sales Associate
Neutral
Tijuana, Baja California
05.2021 - 12.2021
- Generated new sales leads to achieve and exceed monthly sales goals by 10%.
- Identified new business opportunities through cold calling 20 customers per day, networking, marketing and prospective database leads.
- Attended monthly sales meetings and quarterly sales trainings.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
Continuous Improvement Associate
Painter's Corner
Tijuana, Baja California
08.2017 - 12.2017
- Captured 10% increase in profit through implementation of new system for records, reports, and agendas.
- Decreased average collection time and resources by 30% through automatization of client invoices and messaging to charge customers more effectively.
- Improved revenues by 10% using data to better target potential customers.
Education
Bachelor of Science - Industrial Engineering
Tecnologico De Monterrey
Monterrey, Nuevo León06.2023
Skills
- Creative Direction
- Content Curation
- Project Collaboration
- Marketing and Advertising Strategies
- Adobe Creative Suite
- Audience Engagement
- Video Editing
- Brand Consistency
- Speech Clarity
- Sales
- Social Media Marketing
- Client Relations
Accomplishments
- Achieved 1.3 million followers by introducing brand strategies for creating compelling content for all different platforms.
- Achieved Public Speaking certificate through going through 2 year course.
- Supervised team of 3 staff members.
Certification
- Adobe Creative Suite License - 4 Years
- Public Speaking and Public Relations Training - 2 years
Languages
English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)
Timeline
Process Improvement and Operations Manager
Terra Regia
01.2022 - 10.2022
Sales Associate
Neutral
05.2021 - 12.2021
Social Media Content Creator
Self-Employed
01.2019 - Current
Continuous Improvement Associate
Painter's Corner
08.2017 - 12.2017
Bachelor of Science - Industrial Engineering
Tecnologico De Monterrey
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