Roberto Guadalupe Mercado Arias
Mexicali
Summary
Production Planner and Customer Service with more than 15 years of experience in the industry
Experienced with strategic planning, resource allocation, and risk management. Utilizes analytical skills to anticipate project needs and streamline processes. Track record of leading teams to meet critical deadlines and deliver impactful results.
Overview
14
14
years of professional experience
Work History
Sr Planner
Vertiv
04.2024 - Current
- Implement planning model at sheet metal and EHRT resource
- Measure hrs attainment and plan adherence
- Daily miss Pareto
- Daily escalation meeting and quick problem resolution to keep assembly line running
Planning Manager
Jonathan
08.2021 - 02.2024
- Planning team of 1 MPS, 5 Planners, 3 planning aux
- Implement plan by machines or resource groups
- Work with customer service to consolidate shipments
- NPI jobs 3-day turnaround
- Implement Clear to build review (material clearance)
- Consolidate orders for long runs, fewer set ups, increase efficiency
Master Production Scheduler
Breg
01.2021 - 12.2021
- Transfer Plant to Mexicali from the US
- Create inventory usage before shutting machines off
- Plan for new plant production
- FAI
- Plan To Demand
- Bin
Master Production Scheduler
Jonathan
01.2020 - 12.2020
- Establish production schedules based on cell capacity
- Follow up on plan adherence
- Work with sales department to ensure monthly sales goals
Master Production Planner (Implementation CSI)
Triumph
01.2018 - 12.2020
- Review of current Planning process within ERP system (BAAN)
- Review of Planning process in new ERP system
- (CSI Syteline)
- Create BSCR (Business System Change Request) so new ERP system fits Triumph requirements
- Review of current data entry for sales orders process within ERP system (BAAN)
- Review of data entry for sales orders process in new ERP system
- (CSI Syteline)
- Create BSCR (Business System Change Request) so the new ERP system fits Triumph requirements
Master Production Planner
Triumph
01.2013 - 12.2013
- Experience driving a team of 7 production planners supervising their hiring, training, and professional growth within the company
- Create and execute plans per machine in the thermoforming area
- Generate and maintain graphs for SIOP, 90, 180 and 365 days
- Collaborate with engineering to program the production of the first articles
- In alliance with customer service and programs to meet sales monthly forecast
- Elaborate production plans considering personnel capacity, machine installed capacity, material availability, and tooling
- Release production plans to technicians for the proper printing and releasing of travelers according to plans
- Follow 'up with technicians and production for production plan adherence
Customer service Rep.
Triumph
01.2011 - 12.2011
- Data entry of customer purchase orders and convert them into Triumph sales orders
- Create commitments for shipping with the planning department and inform the customers
- Create trust with customers
- Daily calls with customers or as required
- Sales forecast per area
Education
Diploma Ceneval -
01.2016
Lic. Administración y Desarrollo de Empresas - Business Administration
Escomex
01.2020
Diploma - Planning and Production Control
CI Training
01.2019
Recognition - Teamwork
Consultant Group Internacional
01.2017
Skills
- Fluent English Communication
- Effective Time Management
- Proficient in Excel
- Timely Decision-Making
- Highly Dependable
- Enterprise Resource Planning Expertise
- Data-Driven Demand Forecasting
- Master planning
- Teamwork
Timeline
Sr Planner
Vertiv
04.2024 - Current
Planning Manager
Jonathan
08.2021 - 02.2024
Master Production Scheduler
Breg
01.2021 - 12.2021
Master Production Scheduler
Jonathan
01.2020 - 12.2020
Master Production Planner (Implementation CSI)
Triumph
01.2018 - 12.2020
Master Production Planner
Triumph
01.2013 - 12.2013
Customer service Rep.
Triumph
01.2011 - 12.2011
Lic. Administración y Desarrollo de Empresas - Business Administration
Escomex
Diploma - Planning and Production Control
CI Training
Recognition - Teamwork
Consultant Group Internacional
Diploma Ceneval -
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