Summary
Overview
Work History
Education
Skills
Websites
Music Composing
Timeline
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Roberto Jon

Roberto Jon

Professional Musician / Sales Representative
Cancún, Quintana Roo

Summary

  • Talented successful at multi-tasking, balancing customer needs and making new sales. Builds loyalty and long-term relationships with customers while consistently reaching sales targets.
  • Versatile Professional Musician and skilled communicator, adept in client relationship management and live performances, coordinating special shows for special events with EmmaShows Art & Entertainment Company. Expert in bilingual communication and collaborative teamwork, consistently enhancing customer satisfaction and engagement. Achieved notable acclaim for memorable performances and sound engineering experience.


Overview

10
10
years of professional experience

Work History

Professional Musician

EmmaShows
08.2018 - Current
  • Developing with effort and quality in music services required for the client.
  • Coordinating other activities toward to entertainment services like: receiving new hotel special VIP guests with local music and dancers, programming live music for special dinners.
  • Logistic Review about shows to perform directly with clients.
  • Developed a loyal fan base through consistent social media interaction and captivating live shows, increasing ticket sales and merchandise revenue.
  • Achieved critical acclaim by consistently delivering memorable performances that resonated with audiences and garnered positive press coverage.
  • Provided constructive feedback to fellow musicians during rehearsals, contributing to overall improvement of ensemble sound quality.
  • Promoted performances through targeted marketing campaigns using digital platforms and traditional media channels, driving higher ticket sales and increased visibility within the music scene.
  • Recording Sessions for bands and producers

Inside Sales Representative

Royal Holiday
01.2015 - 05.2019
  • Greeting and meeting with new families prospects to purchase Royal Holiday Membership to become VIP guests for life.
  • Walk-tour with these families around hotel facilities, listening to their way of experience vacation, make them feel comfortable on their stay during the sales presentation so I could offer best membership program and get the sale on time (1 hour max)
  • Opening first issues for the sale so we could start the negotiation according to client's requirements.Answered customers' questions regarding products, prices, and availability.
  • Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
  • Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
  • Determined needs, delivered solutions, and overcame objections through consultative selling skills.

Restaurant Supervisor

Aza Grill
02.2015 - 03.2016
  • Beverage preparation for costumers
  • Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
  • Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
  • Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
  • Improved customer satisfaction by ensuring consistent quality of food and service.
  • Monitored health and safety standards to maintain a clean, safe working environment.

Education

Bachelor of Hospitality And Tourism Management - Tourism And Hospitality

Universidad Del Valle De México
Veracruz, Mexico
05.2001 -

Skills

Effective communication techniques

Collaborative teamwork

Constructive feedback delivery

Music accompanists

Bilingual Speaker and Written

Live performances

Versatile

Sound engineering

Arranging music

Studio recordings

Live sessions

Customer relationship building

Client relationship management

Analytical thinking

Attention to detail

Opportunity identification

Customer service

Documentation and reporting

FLUENT IN: ENGLISH

MAIN LANGUAGE: SPANISH

Music Composing

Music Composer that creates versatiles genres including latin and electronic instruments to emerge a new sound

Timeline

Professional Musician

EmmaShows
08.2018 - Current

Restaurant Supervisor

Aza Grill
02.2015 - 03.2016

Inside Sales Representative

Royal Holiday
01.2015 - 05.2019

Bachelor of Hospitality And Tourism Management - Tourism And Hospitality

Universidad Del Valle De México
05.2001 -

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Roberto JonProfessional Musician / Sales Representative