Roberto Larrea
Ixtapaluca
Summary
Dynamic maintenance coordinator with proven expertise at Atlas Real Estate, excelling in customer service and data entry. Skilled in utilizing Appfolio, Meld and Service Fusion to enhance operational efficiency. Adept at coordinating teams and obtaining competitive quotes, ensuring timely project completion and high tenant satisfaction. Committed to delivering exceptional results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
VA maintenance coordinator
Atlas Real Estate
Ixtapaluca
11.2022 - 03.2025
- Maintenance coordinator my responsibilities were to assist our exciting tenants, vendors and potential new clients
- Coordinate with maintenance crews and vendors
- Data entry (excel, PDF
- Microsoft office, Service Fusion
- Inbound, outbound calling & transfers
- Seek quotes, obtaining pricing for various projects or equipment
- Entry level tech support
- Appfolio, Property meld and Propertyware
Customer Service Representative
yesVIRTUAL
Ixtapaluca
02.2022 - 12.2022
- As a VA/CSR my responsibilities were to assist our existing customers, potential new clients and work colleagues
- Coordinate with maintenance crew members for a timely and satisfactory outcomes
- Obtain quotes for new potential clients, vendors and existing tenants
- Perform a screening process
- Data entry
- Customer service
Self Employed
LavaFresh
San Miguel de Cozumel
12.2019 - 01.2022
- As a business owner my responsibilities were to exceed customer services as they requested our day to day cleaning and laundry services
- Seek out new clients
- Coordinate crew members for a timely and satisfactory outcome
- Obtain price quotes for both new and existing clients
- Maintain reports, money deposits, as well as manage inventory
Field Technician
A Pro Appliance
Idaho Falls
05.2017 - 11.2019
- Performed repairs and maintenance on a variety of equipment (appliances, water heater, HVAC Systems and water softeners etc)
- Resolved customer complaints in a timely and efficient manner
- Provided technical support to customers
- Conducted regular inspections and tests of equipment
Education
GED -
Emerson High School
Idaho Falls, ID01.2008
Skills
- Word
- Excel
- Google Drive
- Appfolio, Property Meld, Service Fusion
- Customer service
- Data entry
- Maintenance coordination
Languages
- English, Advanced
- Spanish, Advanced
Additional Information - Keywords
- Bilingual
- Team player
- Goal Oriented
- Confident
- Honest & reliable
- Self motivated
Timeline
VA maintenance coordinator
Atlas Real Estate
11.2022 - 03.2025
Customer Service Representative
yesVIRTUAL
02.2022 - 12.2022
Self Employed
LavaFresh
12.2019 - 01.2022
Field Technician
A Pro Appliance
05.2017 - 11.2019
GED -
Emerson High School
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