Roberto Ortiz

Work History

Human Capital Consultant

GSB Consulting Group

11.2022 - Current

Developed customized training programs to enhance workforce skills, leading to improved productivity and business performance. 30% increase hours compared to last year.
Advised clients on legal compliance issues regarding employment practices such as recruiting, hiring discrimination claims, wage disputes, leaves of absence, and terminations. 0 sues received since consulting.
Improved employee engagement with effective communication strategies and team-building activities tailored to the organization''s culture. Climate Survey increase 1 point from new activities.
Evaluated compensation packages to ensure competitiveness in the market, resulting in better talent retention and attraction of high-potential candidates.
Reduced turnover rates through targeted employee retention initiatives, including mentorship programs, career development resources, and personalized benefits offerings. Less than 2% in turnover.
Optimized organizational structures by conducting job analysis, aligning roles with strategic objectives, and establishing clear career paths. 100% of Job Descriptions completed.
Partnered with finance teams on budgeting processes for more accurate forecasting of human capital costs related to headcount growth or reduction scenarios.

Human Capital Manager

Granotec Mexico / Purac Mexico

01.2019 - 10.2022

Responsible for implementing and developing the general processes of human capital such as: R&S, induction, training, payroll, climate and labor survey, integration events, performance evaluation, development plans. 100% HR processes completed.
Labor and union relations, CBA Negotiation. 0 sues and 0 unattended complaints during first year.
Implemented and coordinated high performance teams, improving communication and collaboration between areas through organizational development methodologies. 360 Survey improved 1.2 points.
Annual Payroll Budget for salaries, benefits, training, career plans, events, communication. 92% of budget applied.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground. 0 unattended complaints per year.
Cross-trained existing employees to maximize team agility and performance. 100% training plan completed.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities. 4 High Performance Teams implemented.
Achieved departmental goals by developing and executing strategic plans and KPIs. 90% satisfactory KPIs.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives. 100% processes running.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization. Young talent program implemented at 100%
Established team priorities, maintained schedules and monitored performance. Weekly advance reports at 89% satisfactory.
Evaluated employee performance and conveyed constructive feedback to improve skills. 90% average satisfactory per area.
Assisted in organizing and overseeing assignments to drive operational excellence.
Established performance goals for employees and provided feedback on methods for reaching those milestones. 100% areas KPIs implemented.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention. 100% planned activities performed.
Leveraged data and analytics to make informed decisions and drive business improvements. decision makings based on data.

Human Capital Consultant

GSB Consulting Group

07.2013 - 12.2018

Responsible for the analysis, development, implementation and monitoring of the human capital area according to the needs and conditions of the client. 100% Projects completed.
Structured and implemented a recruitment and selection procedure according to the needs and possibilities of the client through the analysis and understanding of the business. 100% Process implemented.
Processes implemented and staff trained. 100% completed.
Carried out monthly monitoring and evaluation of KPIs. 85% approval.
Analysis and application of continuous process improvement.

Regional Head of Human Capital

Sigma Alimentos

04.2008 - 09.2012

Responsible for areas as: Human Capital, Union and Environment, Safety and Health, in 4 distribution centers with a head count of 1200 people through a work team in each branch office.
Cultivated a high-performance environment through effective goal-setting and ongoing performance monitoring. 100% positions KPIs implemented.
Improved the quality of internal customer service (commercial management) by diagnosing needs in each Distribution Center, standardizing human capital processes. 100% HR programs implemented.
Improved the talent/potential evaluation process by implementing a 9-box tool with KPIs and 360 survey. 100% process implemented and running.
Streamlined operations for increased efficiency through process improvements and staff training. 100% Staff trained.
Maintained positive internal customer relations by addressing problems head-on and implementing successful corrective actions. 100% issues attended.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement. 100% employee life cycle satisfactory attended.

Purchasing and Project Leader

Global Product Development

11.2006 - 07.2007

Established strong relationships with clients, fostering trust and open communication throughout the entire project lifecycle. 100% projects concluded.
Achieved project success by efficiently allocating resources and managing schedules. 100% projects delivered on time and budget.
Developed comprehensive project plans that outlined clear goals, timelines, and milestones for all stakeholders involved. 100% projects approved.

International Purchases and Supplier Development

Cooper Tools De México

04.2004 - 10.2006

Reduced order processing time with effective communication between suppliers and internal departments. 50% time reduction.
Negotiated favorable contracts with vendors, achieving significant cost savings for the organization. 2.5% cost reduction.
Streamlined the procurement process for increased efficiency in supply chain management. 100% SAP implemented.

International Buyer

Samsung Electronics Digital Appliances México

01.2002 - 03.2004

Streamlined purchasing processes for increased cost savings and improved delivery timeframes. 25% Cost Reduction.
Implemented strategic sourcing initiatives to identify potential suppliers and secure competitive bids. 45% vendors nationalized.

Summary

Overview

Work History

Human Capital Consultant

Human Capital Manager

Human Capital Consultant

Regional Head of Human Capital

Purchasing and Project Leader

International Purchases and Supplier Development

International Buyer

Education

Master - Human Capital Strategic Management

Program - Middle Managers Talent Development

Diplomate - Human Resources Administration

Bachelor - Business Administration

Skills

Work Availability

Timeline

Football

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