Summary
Overview
Work History
Education
Skills
Timeline
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Roberto Torres Arvizo

Chihuahua City

Summary

I am dedicated to enhancing underwriting department operations with an analytical and disciplined approach. I work with minimal direction to solve problems, resolve conflicts and respond to customer inquiries.

Im a hardworking RSP with two years of experience working with [EWS]. Im trained in project and time management with extensive knowledge of sites and proven multitasking abilities. Committed to maintaining professional relationships with clients to increase profitability and drive business results.

Overview

7
7
years of professional experience

Work History

Records Analyst

Capstone Consulting
12.2023 - 05.2024
  • Ensured data accuracy with thorough quality control measures, reducing errors in records management.
  • Streamlined document processing for increased efficiency and better information accessibility.
  • Assisted in audits by maintaining accurate and up-to-date records, ensuring compliance with industry regulations.

Remote Service Professional

Ideal Contact Center
03.2018 - 12.2023
  • Promoted company as superior provider committed to customer needs and satisfaction.
  • Maintained accurate and current customer account data with manual forms processing and digital information updates.
  • Ensured clients received outstanding service to not only maintain but to extend the relationship for future business opportunities
  • Coordinated with coworkers and managers to resolve difficult and high-level customer issues.

Production Worker

Quesería Dos Lagunas S.P.R. De R.L. De C.V.
05.2017 - 11.2018
  • Reviewed production specifications to make accurate weights and measurements prior to mixing ingredients.
  • Assisted machine operators with setting up and tending production equipment to support efficient runs.
  • Kept work areas clean and neat.
  • Made sure that products were produced on time and are of good quality.

Education

Highschool Diploma - undefined

Hartenbach Highschool
Aurora, CO. U.S.A
2001

Skills

  • Professional telephone demeanor
  • Attention to detail
  • Excellent Communication skills
  • English fluency

Timeline

Records Analyst

Capstone Consulting
12.2023 - 05.2024

Remote Service Professional

Ideal Contact Center
03.2018 - 12.2023

Production Worker

Quesería Dos Lagunas S.P.R. De R.L. De C.V.
05.2017 - 11.2018

Highschool Diploma - undefined

Hartenbach Highschool

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Roberto Torres Arvizo