Roberto Valdivieso
Merida
Summary
Results-driven Industrial Engineering student with hands-on experience in process optimisation and operational efficiency. Strong analytical and problem-solving skills support workflow enhancements. Communicates effectively and collaborates well to drive impactful solutions in innovative environments.
Overview
1
1
Certification
Work History
Operations Intern – Apparel Manufacturing
Prodept
San salvador, El salvador
07.2025 - 08.2025
- Standardised procedures for material movement from warehouse to production, improving tracking accuracy.
- Identified process improvements for material supply and inventory management, enhancing operational workflows.
- Contributed to improving material-preparation and replenishment workflows to enhance consistency and operational efficiency.
- Collaborated with senior management to assess and refine operational processes, contributing to overall productivity.
- Supported detection of discrepancies between system and physical inventory and suggested conducting a general inventory review after 10 years.
- Reviewed inventory records to identify obsolete and inactive stock.
- Organised and maintained both digital and physical operational records for ease of access and compliance.
- Facilitated digitisation of important information to enhance accessibility.
Costumer service Associate
Home Depot
NJ, United Sates
05.2022 - 08.2022
- Resolved customer complaints with professionalism, ensuring satisfaction and loyalty through suitable solutions.
- Assisted customers with in-store queries and provided translation support, enhancing communication and understanding.
- Recommended products tailored to individual preferences to enhance shopping experiences.
- Collaborated with team members to achieve objectives, fostering a supportive and efficient work environment.
- Identified problems, analysed data, and proposed practical solutions.
- Organised parking facilities to optimise traffic flow and space usage, contributing to a more efficient layout.
Education
High School Diploma -
International School of San Salvador
El Salvador06-2020
Industrial Engineering -
University Anahuac Mayab
Mexico01-2027
Skills
- Inventory management
- Supply chain understanding
- Data analysis
- PowerBI knowledge
- MS Office proficiency
- Project scheduling
- Time Management
- Adaptability
- Team collaboration
- Problem Solving
- Verbal articulation
Languages
Spanish
First Language
English
Proficient
C2
Activities
International Seminar: Artificial Intelligence, Digital Transformation, Innovation for the Future of Business, Santiago, Chile, 2026-06-01
Certification
- Lean Management certified