Roberto Antonio Rubio Valdez

Dynamic customer service professional with a proven track record at Confie Seguros, excelling in conflict resolution and relationship building. Recognized for enhancing customer loyalty through empathetic complaint handling and active listening. Adept at navigating complex situations, consistently exceeding performance metrics while fostering a culture of continuous improvement.

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

I exercise Regularly, Try to enroll on every sports team I can,  practice Boxing, I like to play video games, enjoy drawing, listening to music and love cooking.