Summary
Overview
Work History
Education
Skills
Interests
Aprender
Timeline
Generic
Roberto Carlos Novoa Gonzalez

Roberto Carlos Novoa Gonzalez

Estudiante En Ingeniería En Sistemas Computacionales
chapala

Summary

Dynamic professional with a strong background i n technical support and customer service, notably at Casa Linda Restaurant. Proven analytical problem-solving skills and expertise in equipment upkeep. Enhanced customer satisfaction through effective engagement and tailored solutions. Proficient in Java, Python, and MySQL, ensuring opConocimientoerformance and reliability in all tasks.

Overview

2026
2026
years of professional experience

Work History

Tecnico

  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
  • Se armo equipo de computo especializado a las necesidades del cliente asi como mantenimiento de limpieza a los mismos

Restaurant Waiter

Casa Linda Restaurant
09.2023 - 05.2025
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Se Atendio en ingles a los turistas o residentes americanos

Education

Ingenieria En Sistemas Computacionales - Tecnología

Tecnologico Superior De Chapala
Chapala, Jalisco
05.2001 -

Tecnico Bachiller En Informatica - Tecnologia

Conalep Ajijic-Chapala
Chapala, Jalisco
05.2001 -

High School Diploma -

Escuela Secundaria Técnica #112
Cajititlan, Tlajomulco
05.2001 -

Skills

Analytical problem-solving

Customer engagement

Equipment upkeep and repair

Conocimiento de Java, Phyton, Mysql, Plataformas web

Interests

Aprender cada dia mas

Ser una persona exitosa y confiable

Aprender

Me gusta aprender, se que mis conocimientos no son los de un experto ya que estoy estudiando y a nada de graduarme pero no me cierro a aprender cada dia mas para ser competente en cualquier trabajo, dame una semana y te demuestro que si no lo se, lo aprendo

Timeline

Restaurant Waiter

Casa Linda Restaurant
09.2023 - 05.2025

Ingenieria En Sistemas Computacionales - Tecnología

Tecnologico Superior De Chapala
05.2001 -

Tecnico Bachiller En Informatica - Tecnologia

Conalep Ajijic-Chapala
05.2001 -

High School Diploma -

Escuela Secundaria Técnica #112
05.2001 -

Tecnico

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Roberto Carlos Novoa GonzalezEstudiante En Ingeniería En Sistemas Computacionales