Content Management
Roberto Carlos Peralta Céspedes
Ingeniero En Sistemas Computacionales
Querétaro City,QUE
Summary
Experienced Senior Project Manager with PMP and Scrum Master studies ready to provide strong technical direction and strategy development to Agile and DevOps teams across development unit. Highly technical experience in ERP, BPM and ECM environments and keen abilities in business management including budgets, scheduling, and business development. Success in B2B and B2C and client management.
Overview
2
2
Languages
3
3
Certifications
8
8
years of post-secondary education
14
14
years of professional experience
Work History
Program Manager
Santander Tecnología (Isban)
Queretaro, Queretaro
12.2015 - Current
- Lead team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications, requirements with a strong business capability.
- Produced effort and times estimate reports each week, updating customers and senior leaders on each project and programs.
- Adjusted project plans to account for dynamic targets, staffing changes, budget control and operational specifications.
- Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
- Analyze architecture design, scoping, implementation, testing and creating documentation as need to deliver project requirements.
- Oversaw large portfolio of projects to support teams, report progress and influence positive outcomes for key stakeholders.
- Ensure the integration of Software-as-a-Service (SaaS) and Platform-as-a-Service ( PaaS) products to reduce initial outlay in systems purchasing 70%
- Interface with internal IT development teams to integrate new technologies, streamlining use of existing systems to reduce operational project timelines.
- Provided consultancy to Digital and Traditional channels department, serving as primary liaison between it and business departments as PyME, BEI, Branches Operation, etc.
Technical and Transformation Manager
Oracle
Bogota, Colombia
05.2014 - 12.2015
- Evaluated upcoming program plans to forecast expected resource needs.
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Cultivated strong business relationships with clients to increase overall experience, satisfaction and retention rates.
- Assessed impact of current Operation business processes on users and stakeholders and evaluated potential areas for improvement.
- Documented business processes and analyzed procedures to align with changing business needs and translate to IT requirements needed to deliver any IT Component.
- Designed architecture strategies for large-scale ERP -wide application deployments.
- Planned and managed full IT project lifecycles, from conception through final completion.
- Managed third-party contracts to drive delivery of required services.
- Met with business leaders to better understand IT issues that negatively impacted businesses.
Senior Technical Consultant
Accenture SC
Mexico, Mexico
02.2009 - 05.2014
- Interfaced with field managers to establish pricing for clients consistent with company's financial objectives.
- Troubleshot issues by understanding issue, diagnosing root cause and coming up with effective solutions.
- Identified business issues through careful collaboration with key stakeholders.
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Created and optimized records management strategies to coordinate and protect information.
- Assessed business needs for IT projects and made proposals to senior executives with 60% success rate.
- Developed service plans in consultation with clients, and performed follow-ups assessing quantity and quality of services.
- Evaluated clients' needs and created plan of action to provide solutions.
- Analyzed client business processes to propose optimal software applications for unique requirements.
- Developed technical requirement documentation for new software products compatible with ECM, SOA, BPM, ERP platforms.
- Drafted technology implementation strategy package for SABMiller Colombia, NII Holdings - Peru, BBVA Bancomer, Citi, Banorte, customized for technological and budgetary needs.
- Evaluated and adopted new technologies to address changing industry needs.
- Created technical responses to Requests for Quotes (RFQs) for customers in Government, financial services, retailers, etc.
Java Developer
Grupo Sictel
Mexico, Mexico
11.2006 - 04.2009
- Developed robust Java code for Content management applications.
- Worked with quality assurance team to set up scripts, test case and automation protocols.
- Performed troubleshooting, diagnostics and analysis to uncover root malfunctions.
- Determined coding requirements for site creation, including e-commerce capability, security and specialized scripts.
- Designed, developed and implemented software applications for website based on analyzed requirements and understanding of industry technical standards.
- Wrote, modified and maintained software documentation and specifications.
- Participated in complete software development lifecycle, including performance analysis, design, development and testing.
- Troubleshot various software issues by using debugging processes and coding techniques.
Education
Bachelor of Science - Ingenieria En Sistemas Computacionales
Instituto Politecnico Nacional
Mexico 09.2000 - 08.2005
Associate of Science - Técnico En Sistemas Computacionales
Centro De Estudio Cientificos Y Tecnologicos #3
México 09.1997 - 08.2000
Skills
Planning and execution
Software
Business Process Management
ERP
API Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
ITIL Intermediate (OSA, SOA, RCV)
Quote
Judge a man by his questions rather than his answers.
Voltaire
Timeline
Program Manager
Santander Tecnología (Isban)
12.2015 - Current
Technical and Transformation Manager
Oracle
05.2014 - 12.2015
ITIL Intermediate (OSA, SOA, RCV)
08-2011
ITIL Foundations v3
02-2011
Business ARIS Modeler
03-2010
Senior Technical Consultant
Accenture SC
02.2009 - 05.2014
Java Developer
Grupo Sictel
11.2006 - 04.2009
Bachelor of Science - Ingenieria En Sistemas Computacionales
Instituto Politecnico Nacional
09.2000 - 08.2005
Associate of Science - Técnico En Sistemas Computacionales
Centro De Estudio Cientificos Y Tecnologicos #3
09.1997 - 08.2000
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