Rodolfo Alejandro Gómez Azcué
Industrial Engineer
Zapopan,Jalisco
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
33
33
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Revenue & Growth Leader
Technology & Performance Solutions - IBM Gold Business Partner
Guadalajara, Jalisco
2023.09 - 2024.04
- Sales, Inside Sales, Presales and Marketing Leader for IBM Data and AI portfolio projects in country
- Quota Over-Achievement >100% Sales Commit FY2023 / >100% Sales Commit Q42023
- Directed high-impact projects from conception to completion, consistently delivering on time and within budget constraints.
- Mentored junior staff members, helping them develop leadership skills and advance their careers within organization.
- Led cross-functional teams to achieve company-wide goals, fostering culture of collaboration and innovation.
Mx Pacific Regional Sales Manager
AXIS Communications - Technology Manufacturer
Guadalajara, Jalisco
2015.08 - 2023.07
- Sales Management and Education of Axis Communications products within designate Territory for Disitribuitors, Integrators and End-Users
- Quota Over-Achievement >100% Sales Commit: 2016, 2017, 2018, 2021 and 2022.
- Developed and maintained positive relationships with clients in assigned sales territories.
- Organized regular sales meetings, providing comprehensive updates on market trends, competitor analysis, and new product developments.
- Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.
- Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business relationships.
Sales Manager
HOLA INNOVACION - System Integrator
Guadalajara, Jalisco
2012.09 - 2015.02
- Leading and management two regional teams at West-Pacific and North Mexican territory, to attend and consolidate business growth for Enterprises and Mid-Market companies to introduce and develop business opportunities from HOLA Innovacion Portfolio
- Quota Achievement 100% Sales Commit: 2013
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Partner Account Manager
CISCO SYSTEMS DE MEXICO - Technology Manufacturer
Guadalajara, Jalisco
2008.08 - 2012.08
- Leading business development for 3 Gold and strategic partners in Mexico: IBM, Desca and H01A Innovación
- Achieving 100% Quota 2010, 2011 and 2012
- Billing growth 20% average Y to Y
- Several roles from 2008 to 2012: Territory Account Manager, Channel Program Manager and Channel Account Manager.
- Built solid relationships with key decision-makers within partner organizations driving trust-based collaborations that benefited both parties.
- Resolved partner disputes professionally, preserving long-term relationships while addressing issues at hand promptly.
- Empowered partners to achieve their growth potential by providing coaching, resources, and ongoing support tailored to their specific needs.
- Served as liaison between internal teams and channel partners, fostering seamless working relationship.
- Supported cross-functional initiatives involving partners such as product launches or marketing campaigns seamlessly integrating their contributions into overall efforts
Customer Care and Sales Manager
SOPORTE REMOTO DE MEXICO - Help Desk and Support Services Profesional Services
Guadalajara, Jalisco
2007.08 - 2008.02
- Design and structure SRM Sales Team to expand new customers
- Performed business with Grupo Modelo
- Expanded business with: Alsea, Nike, Kodak, IJALTI
- Handled customer relations issues, enabling quick resolution, and client satisfaction
- Resolved customer issues quickly to close deals and boost client satisfaction
Sales Manager
Alestra
1999.07 - 2007.07
- Sales Out quota for $5 MUSD in Telecom services per year
- Leading negotiation to growth existing and new business for principal customers: Omnilife, Cinepolis, inglés sin Barreras, Banco del Bajío and Megacable
- Received awards for "sales club" in 2003 and 2005 (Overachievement in more than 110% on sales commit).
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
Regional leader
Alestra
1 1997 - 7 1999
- Optimized resource allocation to maximize team performance without sacrificing quality or delivery timelines in projects undertaken across region.
- Championed operational excellence, ensuring all regional offices adhered to highest standards of quality, compliance, and customer service.
- Spearheaded talent acquisition initiatives to attract top performers who contributed significantly towards achieving regional goals.
- Led regional expansion efforts that successfully opened new markets for products/services offered while managing associated risks effectively.
- Developed high-performing teams by providing consistent coaching, training, and performance feedback.
Sales Account Manager
Alestra
1996.09 - 1996.12
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
- Negotiated prices, terms of sale and service agreements.
- Maintained central database of key contacts, risk ratings, financial impact and key issues.
- Conducted product presentations and demonstrations, resulting in increased product adoption among clients.
Sales Account Manager
AVANTEL Telecommunication - Service provider
1996.06 - 1996.08
- Maintained central database of key contacts, risk ratings, financial impact and key issues.
- Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
Sales Account Manager
SISTEMAS DIGITALES - System Integrator
1991.10 - 1996.03
- Achieved higher client satisfaction ratings through consistent communication and problem resolution.
- Negotiated prices, terms of sale and service agreements.
- Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
- Maintained central database of key contacts, risk ratings, financial impact and key issues.
- Anticipated clients' needs by staying in touch on regular basis.
Education
Diplomado - Team Management
ITESO
Guadalajara 2008.04 - 2008.11
Skills
Motivating Teams
Interestareas
Sales / Business Development / Channels and Distribution / Marketing
Briefing
A success career with more than 30 years in business and sales areas for domestic and foreign companies, with skills to introduce and manage network relationship in several levels (executive, management and operation environments). Improve my networking relationship to achieve my business goals.
Computerprograms
- SF
- Siebel
- Dynamics
- SAP
- Oracle
- Remedy
- Windows
- Microsoft Office
- Lotus Notes
Professionaldegree
Industrial Engineer in Project Management
University
Universidad de Guadalajara
Universitylocation
Guadalajara, Jal.
Universitydates
1991-1996
Bilingual
90%
Personaladdress
Ballena # 2831, Zapopan, Jalisco, 45086
Languages
English
Upper intermediate (B2)
Certification
Axis Professional Certified
Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 6-7 staff members.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Revenue & Growth Leader
Technology & Performance Solutions - IBM Gold Business Partner
2023.09 - 2024.04
Axis Professional Certified
2022-11
Mx Pacific Regional Sales Manager
AXIS Communications - Technology Manufacturer
2015.08 - 2023.07
Sales Manager
HOLA INNOVACION - System Integrator
2012.09 - 2015.02
Partner Account Manager
CISCO SYSTEMS DE MEXICO - Technology Manufacturer
2008.08 - 2012.08
Diplomado - Team Management
ITESO
2008.04 - 2008.11
Customer Care and Sales Manager
SOPORTE REMOTO DE MEXICO - Help Desk and Support Services Profesional Services
2007.08 - 2008.02
Sales Manager
Alestra
1999.07 - 2007.07
Sales Account Manager
Alestra
1996.09 - 1996.12
Sales Account Manager
AVANTEL Telecommunication - Service provider
1996.06 - 1996.08
Sales Account Manager
SISTEMAS DIGITALES - System Integrator
1991.10 - 1996.03
Regional leader
Alestra
1 1997 - 7 1999
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