Experienced Project Manager with a proven track record of over 20 years in IT and business development. Accomplished in guiding clients through software implementation, fostering strong relationships, and ensuring timely delivery of results. Skilled in training, problem-solving, and strategic planning. Fluent in English and Spanish.
Hi, I’m
Rodrigo Berzunza Kurczyn
IT Professional
Queretaro
Summary
Overview
25
years of professional experience
6
years of post-secondary education
2
Languages
Work History
eStoreMediaQuerétaro
Enterprise Business Development Manager
07.2022 - Current
Job overview
- Increased sales by leading the entire sales cycle, building lasting relationships with clients.
- Negotiated and secured long-term agreements, ensuring customer satisfaction and retention.
- Provided tailored digital solutions to resolve clients' needs, establishing trust and credibility.
eStoreMediaQuerétaro
Retail Partner
05.2021 - 07.2022
Job overview
- Developed and executed strategies to enhance partner relations and expand client base in LATAM.
- Fostered effective business relationships and facilitated communication.
- Strengthened network to increase contacts and generate new opportunities.
Universidad Tecnológica de MéxicoCiudad de México
University Teacher
08.2016 - 09.2022
Job overview
- Taught Information Technologies for Organizations, Databases and Software Analysis & Design courses to undergraduate students, delivering engaging lectures and facilitating interactive discussions.
- Developed course curriculum, assignments, and assessments to ensure a comprehensive learning experience.
- Mentored and advised students, providing guidance on academic and career matters.
- Led workshops and seminars to enhance students' critical thinking and problem-solving skills.
DoctoraliaCiudad de México
Project Manager
01.2020 - 05.2021
Job overview
- Managed projects from concept to completion, ensuring objectives, timelines, and milestones were met.
- Collaborated across teams to guarantee customer success and satisfaction.
- Played a pivotal role in maintaining client happiness through effective service issue resolution.
DoctoraliaCiudad de México
Integration Specialist
04.2019 - 01.2020
Job overview
- Reviewed and assessed architecture design, implementation, testing, and deployment needs for IT solutions integration.
- Worked closely with management teams to plan and execute technical strategies aligned with clients' vision.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Built long-term integration partnerships with software manufacturers.
INSYSCiudad de México
Project Manager
10.2016 - 04.2019
Job overview
- Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
- Provided detailed project status updates to stakeholders and executive management.
United Nations Office on Drugs and Crime (UNODC)Ciudad de México
IT Project Manager
03.2009 - 11.2015
Job overview
- Lead IT component of an European Union funded project with the mission of preventing the diversion of chemical precursors in the Latin American and Caribbean region through the implementation of IT tools to empower Controlled Substances Agencies of 16 countries.
- Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
- Developed project management roadmap to define project objectives, timelines and milestones.
- Led and assisted technical upgrade projects for stakeholders of each of participating countries authorities by working and coordinating with consultants and developers for integrations.
- Achieved project deadlines by coordinating with contractor & multinational stakeholders to manage performance.
- Monitored project performance to identify areas of improvement and make adjustments.
Oficina de Enlace Ciudadano - Diputado Adrian Fernández CabreraCiudad de México
Office Manager
08.2006 - 03.2009
Job overview
- Managed office operations and special projects to support NGOs activities to amplify their social impact.
- Reported to senior management on organizational performance and progress toward goals.
- Prepared and submitted monthly, quarterly and annual reports.
- Liaised between NGO's, internal departments and external partners to develop and execute social development projects.
e-PeopleCiudad de México
Software Developer
11.2005 - 08.2006
Job overview
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Translated customer requirements into written use cases.
- Developed software for desktop and mobile operating systems.
Comité de Campaña Santiago Creel MirandaCiudad de México
IT Manager
06.2004 - 11.2005
Job overview
- Oversaw IT department operations and training.
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Assisted in development of long-term strategies to grow department and resources.
- Customized and repaired technology based on staff requests.
CDR Partido Acción Nacional D.F.Ciudad de México
Software Developer
01.2003 - 06.2004
Job overview
- Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
- Designed and developed forward-thinking systems that meet user needs and improve productivity
- Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
- Built databases and table structures for web applications.
- Coordinated deployments of new software, feature updates and fixes.
International Business SolutionsCiudad de México
ERP Consultant
08.1998 - 01.2003
Job overview
- Implemented new ERP systems (JDEdwards) based on accounting requirements and user needs, assisting with system builds, testing and deliverables for various customers in México and Latam.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Taught end users to navigate ERP system by developing and presenting training sessions.
Managed customer expectations and relationships through easily understood explanations and clear communication.
Education
Universidad La SalleCiudad De México
Diploma from Project Management
02.2012 - 08.2012
University Overview
- Completed professional development in Project Management (PMI PMBOK 5)
Universidad La SalleCiudad De México
BBA from Information Technology
08.1999 - 07.2005
University Overview
- Completed professional development in Information Technologies
Skills
Project Management
undefinedAdditional Information
Additional Information
4° Dan Karate Black Belt
Timeline
Enterprise Business Development Manager
eStoreMedia
07.2022 - Current
Retail Partner
eStoreMedia
05.2021 - 07.2022
Project Manager
Doctoralia
01.2020 - 05.2021
Integration Specialist
Doctoralia
04.2019 - 01.2020
Project Manager
INSYS
10.2016 - 04.2019
University Teacher
Universidad Tecnológica de México
08.2016 - 09.2022
Universidad La Salle
Diploma from Project Management
02.2012 - 08.2012
IT Project Manager
United Nations Office on Drugs and Crime (UNODC)
03.2009 - 11.2015
Office Manager
Oficina de Enlace Ciudadano - Diputado Adrian Fernández Cabrera
08.2006 - 03.2009
Software Developer
e-People
11.2005 - 08.2006
IT Manager
Comité de Campaña Santiago Creel Miranda
06.2004 - 11.2005
Software Developer
CDR Partido Acción Nacional D.F.
01.2003 - 06.2004
Universidad La Salle
BBA from Information Technology
08.1999 - 07.2005
ERP Consultant
International Business Solutions
08.1998 - 01.2003
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