Summary
Overview
Work History
Education
Skills
Basketball
Timeline
Generic
Rodrigo Burgaña

Rodrigo Burgaña

Ruíz
San Luis Potosí

Summary

Focused and reliable [Job Title] bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work. Productive Waiter with distinguished understanding of [Area of expertise] dining and [Type] establishments. Skilled at increasing sales of specials and beverages with excellent salesmanship and success in handling over [Number] tables at once. Committed to effective collaboration and excellent service. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Organized [Job Title] with experience in [Type] restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Overview

5
5
years of professional experience
6
6
years of post-secondary education
1
1
Language

Work History

Waiter

La Molienda
San Luis Potosí
05.2022 - 08.2022
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Met with chef to review daily specials and menu changes.
  • Informed customers about daily and seasonal specials.
  • Monitored dining rooms for seating availability as well as service, safety and well-being of guests.
  • Bussed tables during busy periods to assist staff and quickly turn over tables.
  • Used cash registers and credit card machines to cash out customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Inspected dishes and utensils for cleanliness.
  • Suggested appropriate food and drink pairings to increase per-ticket sales.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.

Contruction Worker

Carlos Meade
San Luis Potosí
02.2020 - 12.2021
  • Installed new structures, updated systems and replaced worn components to bring buildings up to current codes.
  • Measured dimensions of finished pieces for conformance to specifications.
  • Recognized and reported potential project challenges and assisted with solutions.
  • Assisted with successful, time-sensitive renovations of various structures.
  • Assisted with basic carpentry work such as installing wooden floors and crown molding.
  • Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
  • Loaded, unloaded and moved material to and from storage and production areas.
  • Helped successfully complete large project ahead of schedule.
  • Communicated with equipment operators to effectively assign equipment and manage smooth materials movements.
  • Prepared job sites for work plans by measuring and marking different distances.
  • Worked with more knowledgeable professionals to grow understanding of principles and construction standards.

Store Manager

Roberto Ríos
San Luis Potosí
05.2016 - 07.2019
  • Reviewed and monitored scheduling, purchases and other expenses to maintain quarterly budget.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Supervised guests at front counter, answering questions regarding products.
  • Managed inventory control, cash control and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.

Education

BBA - Political Science And Government

Instituto Potosino Marista
San Luis Potosí, México
08.2016 - 05.2019

BBA - Political Science And Government

Universidad Autónoma De San Luis Potosí
San Luis Potosí, México
08.2019 - Current

Skills

To-go order preparation

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Basketball

I was a profesional player in Santos of San Luis and a semi-profesional basketball player in Garzas of San Luis, now I´m a college player in the UASLP

Timeline

Waiter

La Molienda
05.2022 - 08.2022

Contruction Worker

Carlos Meade
02.2020 - 12.2021

BBA - Political Science And Government

Universidad Autónoma De San Luis Potosí
08.2019 - Current

BBA - Political Science And Government

Instituto Potosino Marista
08.2016 - 05.2019

Store Manager

Roberto Ríos
05.2016 - 07.2019

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