Rodrigo Dib

This position is responsible for overseeing operational stability and driving excellence across the end-to-end (E2E) P2P process, including the extended TCS delivery team. The role ensures adherence to global standards, performance metrics, and KPIs across assigned Regions, while maintaining alignment with broader NGSCS global operations.

In addition, this role leads the design, global standardization, and implementation of service delivery models and digital tools, enabling continuous improvement of regional P2P operations through data analytics–driven decision-making.

A key component of this position includes actively contributing to and leading strategic implementations and innovation initiatives impacting the U.S. market. This includes the end-to-end implementation of ORO as a Master Data Management solution, as well as active involvement and ownership in the SAP Ariba S/4HANA implementation, driving process optimization, governance, and scalability across Procurement and Finance operations.

The role collaborates closely with internal TCS teams, Novartis Spokes, Global Process Owners (GPOs), business stakeholders, and external suppliers to ensure operational excellence, robust controls, compliance, and effective performance reporting.

Responsible for supplier maintenance and payment operations, stabilizing processes to ensure timely payments and efficient registration. Participated in system improvements and implementations, such as Ariba SLM, involving data cleansing, data migration, and the execution of NFCM controls with a positive impact on the SOX report. Conducted over 20 training sessions for around 400 people, building trust and credibility with internal clients.

Worked as a Business Planning Analyst, focusing on sales management, budgeting, forecasting, and monitoring stock and pricing. Collaborated with marketing, sales, pricing, warehouse, and distribution teams to ensure annual results and adjust budgets and sales estimates. Communication and influence were key in presentations to the Country President and high-level stakeholders.

Responsible for the operational stabilization of an outsourced team (14 employees) and 3 internal employees focused on NFCM controls and compliance. Led operations in invoice processing, supplier registration, internal client support, and process improvements. Proficient in SAP P85 and P59 transactions, SRM, ARIBA SLP, and ERP systems. Ensured the execution of Procure to Pay controls with a positive impact on the SOX report for the Americas region.

Responsible for the Content Enablement Process in the Americas, developing solutions for the Procurement team, including internal catalogs, eForms, cForms, and Punch-out catalogs. Achievements include meeting global "hands-free" targets, optimizing SAP system implementation, and conducting spend analysis to identify automation opportunities. Supported 43 processes in six months and led multilingual training sessions for 300 users. Reorganized the content enablement area, improving processes and creating innovative reports that enhanced visibility and efficiency in electronic catalog implementation.

Provided support to the local Procurement team in Brazil by running bidding and contract process,performing strategic sourcing bidding, catalogue development and implementation, meeting savings targets, process documentation, purchase orders approval, supplier management and the spend analysis of categories in my scope. Supported around 280 processes in one year.

Worked hand in hand with the Category Manager running bidding and contract processes, approving purchase orders, supplier management, meeting savings targets, and in the development and implementation of catalogues working directly with Simeno for the Laboratories in scope (Brazil). Point of contact for the Quality Area and supplier quality validation as VcOE Manager Brazil.

Responsible for Procurement system support (SAP/SRM) and assistance. Local Super-User for Brazil providing support to all the divisions. Single point of contact for local and global system implementation, updates, solutions and change management for SAP.

• Enhanced efficiency in invoice management, implemented digital filing system that expedited retrieval and reduced physical storage needs.
• Enhanced payment processing efficiency by streamlining invoice management and implementing new software tools.
• Reduced late payment fees through timely and accurate invoice management.