Rodrigo Lemus
Richmond
Summary
I have a professional background rooted in customer service, with a focus on delivering exemplary dining experiences. I have consistently demonstrated my commitment to ensuring that guests enjoy memorable visits to the establishments I have worked in. My goal is to provide exceptional service and cultivate a welcoming ambiance for diners
Overview
1
1
year of professional experience
Work History
Cocktail Waitress
Punch Bowl Social Rancho Cucamonga
10.2022 - 01.2023
- Served alcoholic and non-alcoholic beverages in bar environment.
- Assisted with bartending duties during high-volume shifts.
- Greeted new customers, discussed specials, and took drink orders.
- Processed payments accurately and handled cash register responsibilities.
- Participated in daily and weekly staff meetings to discuss service improvements.
Restaurant Waitress
Brio Italian Grille
01.2022 - 10.2022
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Sustained calm and congenial manners during communications with angry guests, directing disgruntled clients to appropriate managers.
- Efficiently take food and drink orders and transmit them to the kitchen staff.
- Upsell daily specials, desserts, and beverages to boost restaurant revenue.
Skills
- Table Setting Arrangements
- Excellent customer service and communication skills
- Proficient in POS systems and cash handling
- Ability to work in a fast-paced and high-pressure environment
- Strong teamwork and collaboration skills
- Knowledge of food safety and sanitation guidelines
- Ability to multitask and prioritize tasks effectively
- Fluent in English and Spanish
Timeline
Cocktail Waitress
Punch Bowl Social Rancho Cucamonga
10.2022 - 01.2023
Restaurant Waitress
Brio Italian Grille
01.2022 - 10.2022
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