Rodrigo Madrigal
Team Administrator/Sporting Director
CDMX
Summary
Team Administrator with extensive preparation in the soccer field, broad organizational knowledge, and excellent business management skills. Expert in communication and team management. Dedicated to making administrative processes more efficient within a soccer entity. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Dedicated administrative professional adept at providing administrative and logistical support for various projects, programs and initiatives. Hardworking and focused Administrative professional offering excellent communication, planning and prioritization skills demonstrated through 10 years of performance. Skilled at drafting reports and business correspondence, managing mail and updating tracking spreadsheets. Exceptional leadership skills with expertise in streamlining workflow to optimize personnel strengths.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Technical Secretary/Team Administrator
Club Deportivo Toluca F.C.
8 2020 - 12.2023
- Direct link between the Coaching Staff and players of the first team with the rest of the institution
- Responsible for managing all logistics related to the first team, including visits and home games in Liga MX
- Handles air travel, ground transportation, and hotel accommodation for both home and away matches
- Manages the team's statistics in the tournament, which directly impact awards and contracts
- Serves as the direct contact between Liga MX and the Club
- Manages the Sports Intelligence System (SIID) in Liga MX, uploading lineups, call-ups, contracts, and team information
- Handles complete squad lists
- Responsible for internal ticketing for the team on match days
- Manages documents for registering players in the first division
- In charge of the arrival of reinforcements and facilitates their integration into both the team and the city
- Works closely with the Sports Directorate of the club
- The position allows you to interact with all areas of the club and always seek opportunities for improvement in each of them
- Improved office efficiency through the modernization of document organization systems and the effective implementation of solutions
- Compliance with applicable regulations in daily work
- Identifies and anticipates possible problems and needs to achieve greater efficiency and satisfaction for the coaching staff and players
- Supported company leaders by managing budgets, scheduling appointments and organizing itinerary
- Assisted coworkers and staff members with special tasks on daily basis
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Surpassed team goals by partnering with colleagues to implement best practices and protocols
- Volunteered to help with special projects of varying degrees of complexity.
Coordinator for Homegrown Players Program
Club Deportivo Toluca F.C.
04.2018 - 08.2020
- Head of the Administrative Department for Youth Teams at Club Deportivo Toluca
- Coached employees through day-to-day work and complex problems
- Entered data, generated reports, and produced tracking documents.
Deputy Director of Branch Offices
Secretary Of Foreign Affairs
01.2016 - 02.2018
- In charge of overseeing all passport offices nationwide, working hand in hand with the Director General of Branch Offices
- Developed thought leadership around specific topics and emerging practice areas in support of budget, financial and operational goals
- Oversaw corporate communications and branding strategies for consistency and quality
- Determined agenda, developed plans and oversaw implementation of programs and updates
- Improved coordination and communications across organization to increase operational efficiency.
Education
MBA - Journalism, Print
Carlos Septién School of Journalism.
MBA - Sociology Focused On Sports
University of The Americas in Puebla
San Andres Cholula, PUEMaster's - Sports Management: Soccer Management
Universidad Real Madrid
Certified Soccer Coach - Soccer
ENDIT
Toluca, México, Mexico 05.2001 -
Diploma - Assertive Communication
Universidad Iberoamericana (UIA)
Heroica Puebla De Zaragoza, PUEDiploma - Sports Psychology
Universidad Iberoamericana (UIA)
Heroica Puebla de Zaragoza, PUESkills
Database Management
Administrative Skills
Meeting Planning
Problem Solver
Courteous and professional behavior
Excel Spreadsheets
Social media knowledge
Accomplishments
- Finalist in the Liga MX tournament with Toluca F.C. (2022 vs Pachuca)
- In charge of team logistics for the Leagues Cup tournament with Toluca F.C.
- Delegate of Toluca F.C. in the Nereo Rocco U17 tournament in Lignano, Italy.
- Coordinator of the U15 team of Toluca F.C. in the Shizuoka tournament in Japan.
Timeline
Coordinator for Homegrown Players Program
Club Deportivo Toluca F.C.
04.2018 - 08.2020
Deputy Director of Branch Offices
Secretary Of Foreign Affairs
01.2016 - 02.2018
Certified Soccer Coach - Soccer
ENDIT
05.2001 -
Technical Secretary/Team Administrator
Club Deportivo Toluca F.C.
8 2020 - 12.2023
MBA - Journalism, Print
Carlos Septién School of Journalism.
MBA - Sociology Focused On Sports
University of The Americas in Puebla
Master's - Sports Management: Soccer Management
Universidad Real Madrid
Diploma - Assertive Communication
Universidad Iberoamericana (UIA)
Diploma - Sports Psychology
Universidad Iberoamericana (UIA)
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