Rodrigo Melo Contreras
Mexico
Summary
Forward-thinking team leader skilled at 3PL and Logistics operations efficiently to meet goals. Successful team leader development of employees through feedback and mentoring. Proactive and hardworking professional focused on continuous operational improvement.
Overview
2
2
years of professional experience
Work History
Senior Operations Supervisor
XB Fullfillment
Tijuana, Baja California, Mexico
11.2023 - 05.2024
- Balance Scorecard Management for operation KPI´S and Finance Indicators ( Safety, Inbound, Outbound, Inventory, HC, Customer Complaints)
- Conducted regular performance evaluations for direct reports, providing constructive feedback and setting clear expectations for future success.
- Managed daily operations, ensuring quality control measures were in place to maintain high standards of customer service and product delivery.
- Implemented cost-saving strategies, effectively reducing operational expenses while maintaining high-quality output and service levels.
- Reduced employee turnover by establishing a comprehensive training program that improved staff skillsets and job satisfaction.
Warehouse Supervisor
XB Fullfillment
Tijuana, Baja California
03.2023 - 11.2023
- Supervise warehouse operations by managing employees across different shifts.
- WMS (Manhattan) implementation across warehouse activities and daily inventory reconciliation.
- Optimized warehouse team management for overseeing productivities KPI´S, TDM and Scheduling Shifts.
- Oversee inventory control levels and verified compliance with storage and organization processes.
- Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed. ( Root Cause Analysis)
- Monitored employee performance and offered mentoring and leadership to improve areas of opportunities.
- Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
Warehouse Lead
XB Fullfillment
Tijuana,Baja California
03.2022 - 02.2023
- Track performance and safety practices for warehouse staff.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Optimize travel sequence for picking process for faster order fulfillment while minimizing errors in the process.
- Oversee the receipt of inbound shipments, ensuring accurate documentation and timely distribution of goods to appropriate locations within the warehouse.
- Increased inventory accuracy by conducting regular audits and maintaining up-to-date records within the warehouse management system.
Education
Finance And Banking - Economy
Universidad Del Valle De Mexico
Naucalpan, Estado De Mexico08.2019
Skills
* Team work
* Problem Solving
*Responsible
*Leadership
*Time Management
Languages
English
Advanced (C1)
Timeline
Senior Operations Supervisor
XB Fullfillment
11.2023 - 05.2024
Warehouse Supervisor
XB Fullfillment
03.2023 - 11.2023
Warehouse Lead
XB Fullfillment
03.2022 - 02.2023
Finance And Banking - Economy
Universidad Del Valle De Mexico