Rodrigo Zavaleta Garcia
International Business
Xalapa
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
3
3
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Administrative Assistant
Fusion Centro Automotriz
10.2023 - 03.2024
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues
- Managed over 50 different costumer calls per week
Professional Internships
Comision Federal De Electricidad
Xalapa,Veracruz
08.2021 - 01.2022
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Managed social media accounts to boost company visibility, generating increased interest from prospective clients and customers.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Collaborated effectively with team members across departments, fostering cohesive work environment conducive to accomplishing shared objectives.
Education
B1 English Certificate - English Education
Bristol Ingles Profesional
Xalapa, Veracruz, Mexico 03.2011 - 07.2016
Microsoft Office Specialist - Computer Software And Media Applications
Instituto Universitario Veracruzano
Banderilla, Veracruz, Mexico 08.2016 - 07.2017
International Business Economics - Economics
Universidad De Xalapa
Xalapa, Veracruz, Mexico 08.2019 - 10.2023
Skills
Client Relations
undefinedListening to music, dancing and practice sports
I like to listen to all kinds of music, I like to dance and create videos dancing, I have a very good memory because I can learn choreographies very fast and very good coordination, I like to practice soccer, basketball and in my free time I go to the gym.
Timeline
Administrative Assistant
Fusion Centro Automotriz
10.2023 - 03.2024
Professional Internships
Comision Federal De Electricidad
08.2021 - 01.2022
International Business Economics - Economics
Universidad De Xalapa
08.2019 - 10.2023
Microsoft Office Specialist - Computer Software And Media Applications
Instituto Universitario Veracruzano
08.2016 - 07.2017
B1 English Certificate - English Education
Bristol Ingles Profesional
03.2011 - 07.2016
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