Rodrigo Zavaleta Garcia
International Business
Xalapa
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
3
3
years of professional experience
10
10
years of post-secondary education
3
3
Languages
Work History
Administrative Assistant
Fusion Centro Automotriz
10.2023 - 03.2024
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
- Maintained up-to-date knowledge of industry best practices and office software updates to maximize efficiency in administrative tasks.
- Promoted positive work environment through effective communication skills and fostering professional relationships among colleagues
- Managed over 50 different costumer calls per week
Professional Internships
Comision Federal De Electricidad
Xalapa,Veracruz
08.2021 - 01.2022
- Streamlined office processes for improved efficiency and time management through regular organization and filing.
- Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
- Managed social media accounts to boost company visibility, generating increased interest from prospective clients and customers.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Collaborated effectively with team members across departments, fostering cohesive work environment conducive to accomplishing shared objectives.
Education
B1 English Certificate - English Education
Bristol Ingles Profesional
Xalapa, Veracruz, Mexico 03.2011 - 07.2016
Microsoft Office Specialist - Computer Software And Media Applications
Instituto Universitario Veracruzano
Banderilla, Veracruz, Mexico 08.2016 - 07.2017
International Business Economics - Economics
Universidad De Xalapa
Xalapa, Veracruz, Mexico 08.2019 - 10.2023
Skills
Client Relations
Presentation Design
Mail handling
PeopleSoft
Public and Media Relations
Social Media Platforms
Office Administration
Clerical Support
Social Media Management
Client Relations
Listening to music, dancing and practice sports
I like to listen to all kinds of music, I like to dance and create videos dancing, I have a very good memory because I can learn choreographies very fast and very good coordination, I like to practice soccer, basketball and in my free time I go to the gym.
Timeline
Administrative Assistant
Fusion Centro Automotriz
10.2023 - 03.2024
Professional Internships
Comision Federal De Electricidad
08.2021 - 01.2022
International Business Economics - Economics
Universidad De Xalapa
08.2019 - 10.2023
Microsoft Office Specialist - Computer Software And Media Applications
Instituto Universitario Veracruzano
08.2016 - 07.2017
B1 English Certificate - English Education
Bristol Ingles Profesional
03.2011 - 07.2016