Summary
Overview
Work History
Education
Skills
Timeline
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Rogelio Ramirez

Rogelio Ramirez

General Manager
Acambay, México,MEX

Summary

Encouraging manager and analytical problem-solver with talents for leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact branch success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience
1
1
Language

Work History

General Manager

Fastenal
05.2024 - Current
  • Implemented operational strategies and effectively built customer and employee relationship.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Developed and implemented strategies to increase sales and profitability.

Account Specialist

Fastenal
04.2022 - 05.2024
  • Working directly with twelve assigned accounts
  • Receiving, inspection, packing, quotation and purchasing
  • 60K - 80K book of business
  • Handling day-to-day needs

Sales Support

Fastenal
07.2021 - 04.2022
  • Assisting with sales customer service
  • Managing inventory
  • Placing and full filling orders
  • Receiving and shipping inventory
  • Performing local sales calls and deliveries with company vehicles

Quality Assurance Engineer

Herramientas Cleveland
06.2018 - 07.2021
  • Responsibility for the tungsten carbide tool manufacturing process
  • Service quality assurance area
  • Testing tool performance on CNC machines
  • Provide technical support to company clients and final users

Education

Bachelor of Mechanical Engineering -

Instituto Politécnico Nacional
CDMX
05.2001 -

Skills

    Operations management

    Customer relationship management

    Team leadership

    Project management

Timeline

General Manager

Fastenal
05.2024 - Current

Account Specialist

Fastenal
04.2022 - 05.2024

Sales Support

Fastenal
07.2021 - 04.2022

Quality Assurance Engineer

Herramientas Cleveland
06.2018 - 07.2021

Bachelor of Mechanical Engineering -

Instituto Politécnico Nacional
05.2001 -

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Rogelio RamirezGeneral Manager