Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Rolando Alan Ramírez De La O

Machines, Software And Tools Technician
Monterrey

Summary

Dynamic professional with extensive experience at Steel Works and Fabrications, excelling in office administration and customer relations. Proven track record in enhancing operational efficiency and achieving consistent product quality. Skilled in documentation and reporting, complemented by strong technical support abilities, ensuring seamless project execution and client satisfaction.

Overview

2026
2026
years of professional experience
3
3
Languages

Work History

Part Time Teacher

INGENIUM ABP
02.2023 - Current
  • Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
  • Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.

Machine Operator Technician

Steel Works and Fabrications, ROMAYO
03.2011 - Current
  • Achieved consistent product quality by performing regular quality checks and adjusting machine settings accordingly.
  • Reduced material waste by monitoring supply levels and making necessary adjustments during production runs.
  • Collaborated with team members to identify areas for process improvement, leading to enhanced operational efficiency.
  • Provided technical support for various projects, resulting in improved product development timelines and reduced costs.
  • Kept detailed production records and identified hold-ups.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Assisted in training new operators on proper machine usage, ensuring adherence to company standards and guidelines.

Desk Receptionist

Steel Works and Fabrications, ROMAYO
  • Resolved customer problems and complaints.
  • Developed a thorough understanding of company policies to provide informed assistance to clients as necessary.
  • Expedited problem resolution by diligently addressing client inquiries or concerns upon initial contact.
  • Achieved accurate record-keeping through meticulous attention to detail during data entry and document management activities.
  • Enhanced overall office efficiency by continuously identifying areas for improvement and implementing new processes or systems as needed.

Education

Japanese Culture And Language

Culture And Language School
Japan
05.2010

Electronics And Communications, Engineer - Software Systems

Universidad Autónoma De Nuevo León
Nuevo León

Technician - Machinery, Software And Tools

Technical School Tec Romulo Garza
Nuevo León
2004

Skills

Office administration

Administrative support

Scheduling

Office management

Customer/Client relations

Database administration

Staff Management

Documentation and reporting

Technical Support

Interests

Psychology

Timeline

Part Time Teacher

INGENIUM ABP
02.2023 - Current

Machine Operator Technician

Steel Works and Fabrications, ROMAYO
03.2011 - Current

Desk Receptionist

Steel Works and Fabrications, ROMAYO

Japanese Culture And Language

Culture And Language School

Electronics And Communications, Engineer - Software Systems

Universidad Autónoma De Nuevo León

Technician - Machinery, Software And Tools

Technical School Tec Romulo Garza

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Rolando Alan Ramírez De La OMachines, Software And Tools Technician