Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
OperationsManager
Rolando Flores

Rolando Flores

San Diego,CA

Summary

With over 6 years of leadership experience in dynamic logistics environments, my experience as Area Manager Sr at Amazon and previous role as District Logistics Manager at Traxion have equipped me with a strong skill set in business management and strategy. At Amazon's warehouse, our team consistently achieves outstanding results by utilizing advanced technologies and optimizing processes, which keeps us at the forefront of the e-commerce industry. My mission aligns with Amazon's objective of Operational Excellence, and I have contributed to our success through continuous operational improvement and a unwavering commitment to efficiency. My expertise in team leadership and business strategy reflects the values and goals of my organization, enabling me to support the team in surpassing our objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

AFE Area Manager Sr at Amazon Warehouse

Amazon
05.2022 - Current

(Amazon Fulfillment Engine multi-item pack) (120 Associates, 2 Process Assistant) 1.2 yrs

Responsible of the 64,000 Sq ft conveyance system to be balanced along the 3-step mechanical process for multi-item packaging. Focusing on the variety of KPI s for each scope, such as conveyance faulting times, tray speed and count, internal input and output, disciplinary actions. Broad focus on maximize units packed vs minimize labor cost.

Accomplishments

  • Led engineering team to improve conveyance design on packing stations to reduce injury risk by 43% and enhance productivity by 12%.
  • Redesigned the supplies area utilizing Kaisen Method to improve availability from 84% to 93%, reduced packing cycle time by 12%, and additional saving 15 hrs. of labor per shift.
  • Critical Pull Time (CPT process). Upgraded the day-to-day process to reduce the delayed orders in 25%.

Pack Singles Area Manager Sr at Amazon Warehouse

Amazon
05.2022 - 07.2023

(150 Associates, 3 Process Assistant, developing Area Manager Jr) 1.1 yrs

Responsible of the process of packing 100,000 units per-shift while maintaining a safe working environment by enforcing safety protocols and audits in adherence to safety regulations OSHA. Optimize packing processes by analyzing workflows, identifying bottlenecks, and implementing 80/20 rule to enhance productivity and reduce errors. Improve (KPIs), such as pack rates, staff accuracy, cycle times, fast starts, quality errors. Work closely with other area managers and departments to coordinate efforts and ensure smooth operations across the fulfillment center. Communicate effectively to align goals and address any cross-functional challenges. (E.G EYT and MP).

Accomplishments

  • Led engineering team to improve conveyance design on packing stations to reduce injury risk by 43% and enhance productivity by 12%.
  • Redesigned supplies area utilizing Kaisen Method to improve availability from 84% to 93%, reduced packing cycle time by 12%, and additional saving 15 hrs. of labor per shift.
  • Critical Pull Time (CPT process). Upgraded day-to-day process to reduce delayed orders in 25%.

District Logistics Manager at Redpack

Traxion Logistics Group
01.2020 - 05.2022

Last Mile Delivery Services. District office based in Tijuana, I Managed the Logistics Infrastructure, including Sortation Centers, Air freight Service, Freight Forward Trucks, a fleet of 200+ Delivery Vans and 3rd Party Logistics Providers to meet the customers’ orders on/before Schedule in 4 states (BC, BCS, SON and SIN). Coordinate with 7 Warehouse Managers to optimize network operations, present KPI’s, develop contingency plans, improve safety protocols, negotiate pricing for 3PL final mile delivery, budget planning, labor cost analysis, and enhance internal professional growth Collaborate with other departments, e.g., sales team to determine strategical adaptations to broaden our services.

Accomplishments

  • Delivery on time from 86% to 92% by improving sort center accuracy, freight forward Schedule and availability of 3rd party logistics. (A3 methodology, starting from main disruption in the supply chain).
  • Non-Operational Fleet improved from 11% to 8%, by implementing preventive check-ups, and upgrade mechanical check lists.
  • Air freight Service: improved deliveries from 85% to 95% by route optimization and adding a floater van to pick, sort and connect to routes directly from Airline Hub.

Business Intelligence Analyst Sr at Traxion Headquarters

Traxion Logistics Group
01.2018 - 02.2020

Extract, compile, and analyze large sets of data using custom made modeling technique to obtain the main operational indicators, such as miles/gallon, $ cost labor/mile, $ sales/gallon, $ sales/mile, cost of fuel as % of sales, etc. for the 7 nationwide freight forward companies. Verify information accuracy and display it on the board of directors. Performing ad-hoc analyses to identify specific business needs. Identify and provide actionable insights and solutions.

ACCOMPLISHMENTS

  • Business Intelligence: Operational KPI Analysis 7 subsidiaries (Freight forward trucks): (Egoba, AFN, Bisonte, Redpack, SID, SUVI, MYM).
  • Redpack: Financial Analysis 110 Service Points, Budget Development, Sales, Profitability, KPI (leading 5 analysts). Budget accuracy from 87% to 93%.
  • Project Manager: Traxion Zero-Based Budget EY Consulting Group and Budget 2020 for 7 subsidiaries. LIPU (corporate shuttle services): New Tiered Pricing System.

Education

Bachelor of Science - Economics

UDEM University of Monterrey
Monterrey, MX
12.2012

Skills

  • Process Improvement
  • Supply Chain Management
  • Business and Operations Analysis
  • Data Analytics
  • Project Management

Certification

Amazon Six Sigma |Transforming Leaders by Vanguard XXI | Dale Carnegie | Kaizen

Languages

Spanish
Bilingual or Proficient (C2)
English
Advanced (C1)

Timeline

AFE Area Manager Sr at Amazon Warehouse

Amazon
05.2022 - Current

Pack Singles Area Manager Sr at Amazon Warehouse

Amazon
05.2022 - 07.2023

District Logistics Manager at Redpack

Traxion Logistics Group
01.2020 - 05.2022

Business Intelligence Analyst Sr at Traxion Headquarters

Traxion Logistics Group
01.2018 - 02.2020

Bachelor of Science - Economics

UDEM University of Monterrey
Rolando Flores