Ronald Prendas Ramirez
Guadalupe,
Summary
Highly motivated and results-oriented professional with a proven track record in customer service, technical support, and sales. Skilled at problem-solving, working efficiently under pressure, and demonstrating strong leadership qualities. Eager to contribute to a company's success and achieve established goals.
Overview
6
6
years of professional experience
Work History
IT and Sales Support
Corporacion STC de COSTA RICA S.A.
2021.02 - 2024.01
- Provide technical support to clients across multiple channels (phone, email, chat).
- Data migrated from Google to SharePoint, ensuring a smooth transition and improved data accessibility.
- Managed software licenses and inventory, optimizing costs and maintaining compliance.
- Technical support to end users.
- Components replaced in machines, ensuring optimal functionality.
- Managed SharePoint site, facilitating collaboration and information sharing.
- Support provided for wide range of operating systems, including Windows 10, 11, iOS and Android.
Moto Repuestos Prendas
Moto Repuestos Prendas
2018.01 - 2019.12
- Development of relationships with clients, sales business and closing of agreements.
- Managed stock, controlled costs, tracking of orders and merchandise received.
- Delivering products to customer locations on time.
Internship
Supreme Electoral Court
2017.10 - 2017.12
- Performance of administrative tasks.
- Customer service and reception tasks.
Education
High School Diploma -
Colegio Técnico Profesional De Purral.
San José.2019-06
Mid-Level Technician Certification for Service Centers -
Colegio Técnico Profesional De Purral.
San José.2018-12
Skills
- Proactive.
- Responsible.
- Teamwork.
- Multi-tasking.
- Fast learner.
- Windows 10, 11, iOS and Android knowledge.
- Advance Microsoft skills.
- Data analytics.
Languages
- Spanish, Native.
- English, B1 Level.
Timeline
IT and Sales Support
Corporacion STC de COSTA RICA S.A.
2021.02 - 2024.01
Moto Repuestos Prendas
Moto Repuestos Prendas
2018.01 - 2019.12
Internship
Supreme Electoral Court
2017.10 - 2017.12
High School Diploma -
Colegio Técnico Profesional De Purral.
Mid-Level Technician Certification for Service Centers -
Colegio Técnico Profesional De Purral.
Similar Profiles
Maricruz Vega CamposMaricruz Vega Campos
IMPORT MANAGER at REX CARGO DE COSTA RICA S.AIMPORT MANAGER at REX CARGO DE COSTA RICA S.A
Jimmy Cordero ArrietaJimmy Cordero Arrieta
Senior Manager, Credit Risk Commercial Accounts at Scotiabank de Costa Rica, S.A.Senior Manager, Credit Risk Commercial Accounts at Scotiabank de Costa Rica, S.A.
Eva Rivera GrongEva Rivera Grong
Customer Service Representative at LOGISTICA TERCERIZADA DE COSTA RICA S.ACustomer Service Representative at LOGISTICA TERCERIZADA DE COSTA RICA S.A