Rosa Elena Aguillón Landeros

• Supervise and ensure compliance with quality standards in administrative and operational processes.
• Implement and monitor quality controls at each stage of operations to ensure compliance with regulations and specifications.
• Coordinate picking and receiving inspections, as well as internal audits, identifying improvement areas and correcting deviations.
• Train staff on best warehouse practices and quality process compliance.
• Create performance reports and metrics, analyze trends, and propose improvement strategies.

Key Achievements:

• Achieved a 90% reduction in internal audit findings by optimizing quality control and compliance processes.
• Structured and strengthened the quality team by defining roles, responsibilities, and key training programs to boost efficiency.
• Established quality KPIs to support continuous process monitoring and improvement.

Operational Excellence Leader

(Concurrent Role)

• Implement continuous improvement strategies to optimize operational processes and enhance organizational efficiency.
• Manage process optimization projects using Lean and Kaizen methodologies.
• Deploy performance management tools and ensure compliance with operational excellence standards.
• Lead and support cost-reduction initiatives.
• Train cross-functional teams in the adoption of best operational practices.
• Analyze key performance indicators (KPIs) to identify improvement opportunities and boost productivity.

Key Achievements:

• Implemented a continuous improvement system, generating a positive cost-saving impact.
• Standardized key processes, increasing consistency and reducing errors.
• Contributed to earning the "Lean Bronze" certification for both distribution centers, enhancing operational efficiency and competitiveness.
• Led the development of operational procedures (SOPs) for two distribution centers, including end-to-end operational processes, creation of manuals, and work instructions.

• Improved warehouse efficiency by implementing effective inventory management and control systems.
• Reduced stock discrepancies by conducting regular audits and monitoring inventory levels closely.
• Contributed to cost savings through implementation of lean inventory management techniques and waste reduction initiatives.
• Managed cycle counting program to verify inventory accuracy without disrupting daily operations or requiring full-scale physical counts.
• Optimized storage space utilization by reorganizing warehouse layout based on product demand patterns.
• Collaborated with warehouse team to streamline processes, resulting in reduced order processing times.
• Provided ongoing training and support for warehouse staff, fostering a knowledgeable and efficient workforce.
• Maintained accurate records for all inventory transactions, ensuring timely reporting and data analysis.

• Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
• Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
• Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
• Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
• Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
• Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
• Improved operational efficiency by streamlining processes and implementing time-saving strategies.
• Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
• Boosted employee morale and engagement through development of comprehensive rewards and recognition program.
• Led cross-functional teams to improve project execution, enhancing overall operational efficiency.

• Optimized warehouse space utilization with effective layout planning and storage organization.
• Reduced stock discrepancies by implementing an improved system of tracking and recording inventory movements.
• Enhanced inventory accuracy by conducting regular audits and reconciling discrepancies in a timely manner.
• Managed a team of warehouse staff to maintain high productivity levels, ensuring proper training and adherence to company policies.
• Created metrics on product turnover, inventory levels, and fiscal destruction to ensure proper stock control.
• Maintained and optimized area KPIs, ensuring efficiency in inventory management.
• Coordinated and supervised the Fiscal Inventory as well as the reconciliation of cycle counts.
• Developed action plans to ensure the required service level and continuous improvement in inventory management.
• Implemented strategies to reduce logistics costs related to inventory handling.

• Contributed to new product development by integrating quality considerations into every stage of the design process.
• Supported the successful launch of new products by ensuring compliance with all relevant industry standards and customer specifications.
• Leveraged statistical analysis tools to identify trends in historical data, enabling proactive measures to prevent future defects from occurring.
• Championed a culture of quality within the organization, fostering a shared commitment to excellence across all departments.
• Selected and applied the most appropriate inspection techniques for each manufactured and commercialized product.
• Created and verified inspection checklists based on specifications, functionality, appearance, and current regulations.
• Analyzed blueprints to identify critical inspection points on products.
• Conducted early failure tests to detect potential defects before distribution.
• Managed and maintained the department’s KPIs, ensuring the achievement of quality objectives.
• Addressed and responded to customer complaints, implementing corrective action plans.
• Controlled and followed up on non-conforming products in assembly lines, warehouse, and shipments.
• Coordinated communication with foreign finished goods suppliers to ensure compliance with quality standards.
• Validated repaired products from the service area before reintegrating them into stock.
• Managed the control and disposal of non-conforming materials, generating detailed reports for analysis.

• Reported to the Logistics Control Management, being responsible for the optimal handling of the warehouse distributed across two storage facilities.
• Supervised the proper inventory disposition at the Distribution Center (DC) through the execution of cycle counts, ensuring consistency between SAP and physical inventory.
• Managed the use of RF systems to optimize inventory and storage processes.
• Led the planning and execution of two annual Fiscal Inventories, managing the inventory team.
• Developed performance reports for the material receiving, inventory, shipping, and repackaging areas, facilitating the identification of improvement opportunities and maintenance of KPIs.
• Participated in improvement projects, including:
• Implementation of a new layout to optimize warehouse space utilization.
• Leadership of the repackaging project, achieving a reduction in damaged products through the application of best practice manuals and corrugated stock forecasting.
• Managed inventory aging, damage control, and penalties, and evaluated KPIs related to lead times for receiving and repackaging.