Rosa Elisa Razo Juárez
Business Management
Celaya
Summary
Experienced with logistics coordination and supply chain management. Utilizes problem-solving skills to ensure efficient operations and timely deliveries. Track record of effective leadership and fostering collaborative team environments. Looking to develop myself in a work environment that allows me to expand my knowledge and growth in my personal and professional life.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Logistics Manager
Rehau FS Industries
Apaseo El Grande, Gto.
08.2023 - 10.2024
- Led a logistics and warehouse team, optimizing the distribution of raw materials and shipments.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Monitored logistics performance and identified improvement opportunities.
- Improved inventory accuracy by developing and implementing enhanced control systems.
- Directed shipping and receiving of wide range of products daily.
- Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
Customer Service
GKN Driveline
Villagran, Gto.
05.2017 - 08.2023
- Managed the service to key customers such as Mercedes Benz, GM, Honda and Stellantis.
- Coordinated the demand analysis and the SIOP, achieving a reduction in delivery failures.
- Implemented improvements in communication with customers, increasing satisfaction and OTIF
Customer Service
Hutchinson Autopartes
Celaya, Gto.
04.2015 - 05.2017
- Customer Service to Mercedes Benz and VW Chattanooga
- Analyze forecast and capacity, follow up new projects, expose capacity issues, shipments, inventory, ASN, billing, main contact to the client to support requests, recovery plans, back orders and coverage reports
Customer Service / Production Planner
Prettl Electric Del Bajío
Comonfort, Gto.
06.2013 - 04.2015
- Customer Service and production planner to ZF, Takata, Bosch, Pierburg, Alpha Hilex
- Create production plans according to releases from the clients, capacity of the production cells, follow up production, follow up components
- Shipments, inventory, follow up to new projects, support to the customers
Buyer / Accounting
Bedacom SA de CV
09.2012 - 06.2013
- In charge of the purchasing department, direct and indirect, payable accounts, accounting department support, billing
Planning y Logistics
RPK México SA de CV
11.2010 - 07.2012
- Responsible for the planning department within the business area of the company
- Receiving customer requirements, shipping and customer service
- Outsourcing Contract
Administrative Assistant
Grupo JH Construcciones SA De CV
Celaya, Gto.
07.2007 - 02.2010
- Personal Assistant to the Director of the company, responsible for the administrative part of the work in process, working with several government offices, responsible for public tenders, purchase of equipment, accounts receivable and payable, bank account management
Education
Bachelor´s Degree - Business and Management
Unitesba Universidad
Celaya, Guanajuato, Mexico 01.2010 - 01.2014
GED -
New Braunfels High School
New Braunfels, Texas 01.2002 - 01.2005
Skills
Software and Tools: SAP, Microsoft Office, Automotive portals
- Logistics Management: Demand planning, inventory administration, shipping, warehouse management
- Customer Service: Key customer relationship, troubleshooting, analysis, forecast, sales
- Personal Skills: Teamwork, leadership, problem solving, effective communication
Personal Information
- Age: 39
- Date of Birth: 07/02/85
- Marital Status: Single
Timeline
Logistics Manager
Rehau FS Industries
08.2023 - 10.2024
Customer Service
GKN Driveline
05.2017 - 08.2023
Customer Service
Hutchinson Autopartes
04.2015 - 05.2017
Customer Service / Production Planner
Prettl Electric Del Bajío
06.2013 - 04.2015
Buyer / Accounting
Bedacom SA de CV
09.2012 - 06.2013
Planning y Logistics
RPK México SA de CV
11.2010 - 07.2012
Bachelor´s Degree - Business and Management
Unitesba Universidad
01.2010 - 01.2014
Administrative Assistant
Grupo JH Construcciones SA De CV
07.2007 - 02.2010
GED -
New Braunfels High School
01.2002 - 01.2005
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