Rosa Maria Casillas Estrada

• Wrote and maintained technical and functional specifications to document database intentions and requirements.
• Administered, supported and monitored databases by proactively resolving database issues and maintaining servers.
• Authored and coded database descriptions.
• Modified databases to meet needs and goals determined during planning process.

Maintain the company's databases so that the information remains reliable, available and timely for decision-making.

Provide information to the different areas of the company like Compliance: (TransUnion Mexico), Business (reports on demand), Reports for General Management

Database manager: MS SQL server 2012 /relational database Data Base Tasks/Activities:

Backup Maintenance Plans.

Create Users/Tables/Indexes/Views/Stored Procedures/Triggers/Jobs/

Linked Servers.

Performance Troubleshooting.

Restore Plans.

Import/Export Data.

Insert, delete and update masive transactions application.

Some experience in Replication.

Implement Changes on Production Environment.

Using ZendDesk software for client service.

Coordinate the areas of infrastructure, Design, Software Development and Operations in order to maintain optimum operation necessary for achieving company goals.

Activities/Tasks Team Management.

Set deadlines and ensure the Projects remain on schedule.

DataBase Manager: MySQL CRM Vtiger developed in PHP

Implement Changes on Production Environment

• Authored development guidelines to expedite application design efforts through ready-made frameworks.
• Customized in-development software to clients' current hardware environments, designing applications to span multiple systems.
• Developed application architecture strategy to specifically align with employer business goals.
• Participated in weekly meetings with client to discuss project direction and milestone achievement.
• Created migration strategies to bridge development gaps between existing software architecture and future updates.