Roy Artis
Moreno Valley
Summary
Dynamic Operations Supervisor with a proven track record at Wayfair, excelling in KPI management and process optimization. Recognized for achieving 100% accuracy in cycle counts and fostering team leadership through effective coaching. Skilled in logistics coordination and data entry precision, driving operational excellence and enhancing inventory accuracy.
Overview
15
15
years of professional experience
Work History
Operations Supervisor
Wayfair
Perris
11.2024 - Current
- Shift Launch & Development: Spearheaded the launch of the new Weekend Shift; hired and trained the team on process paths and best practices, coaching them to exceed the annual UPH goal (6.3 actual vs. 6.0 target).
- KPI Mastery: Assigned ownership of three critical quality metrics, successfully exceeding targets in all categories: Cycle Counts: Achieved 100% accuracy (Goal: 98%), Freight Condition Report (FCR): Achieved 100% compliance (Goal: 95%), Load Quality: Attained a score of 3.83 (Goal: 3.8).
- Strategic Process Improvement: Developed and implemented a synchronized Cycle Count schedule to align multiple shifts, ensuring consistent goal tracking and task delegation.
- Operational Oversight: Conducted weekly campus yard audits to ensure inventory accuracy and maintain uninterrupted building workflow.
- Leadership: Directed daily floor operations, including safety briefings and performance coaching, leading to recognition as Supervisor of the Month (November 2025).
Putaway Associate
Target Distribution
04.2024 - 11.2024
- Record-Breaking Performance: Set a personal productivity record of 5,000 units processed in a single shift, operating at an exceptional rate of 454 UPH (Units Per Hour).
- Top Performer: Consistently ranked among the Top 3 associates for overall productivity and accuracy throughout tenure.
- Cross-Functional Agility: Successfully cross-trained in Packing to support operations during high-volume surges, maintaining a consistent 60 UPH standard.
- Inventory Management: Utilized RF Finger Scanners and Target's proprietary receiving software to accurately process items into putaway bins for order fulfillment.
Warehouse Team Lead / General Labor
Wayfair
Perris
06.2019 - 11.2024
- Team Leadership: Directed daily shift start-ups, including safety briefings and task delegation. Coached associates on performance opportunities and celebrated team wins to boost morale.
- Process Improvement: Spearheaded the 2020 receiving pilot "Runway," a program successfully adopted as the national standard for all Middle Mile departments across Wayfair.
- Strategic Optimization: Selected for the 2023 Loading Summit to demonstrate best practices, contributing to a network-wide 8% increase in Cube Utilization, raising the volume goal from 2500 to 2700.
- Logistics Operations: Oversaw outbound loading procedures using RF scanners, ensuring high-quality "high and tight" stacking to maximize trailer capacity and freight safety.
- Awards & Recognition: 2023 Associate of the Year, Middle Mile of the Year (2023 & 2024) for the CA1 facility, consistently ranked in the top 3 performers, earning multiple Associate of the Month awards.
Trouble Admin - Specialist
Ross Distribution
Perris
08.2014 - 12.2023
- Exception Handling & Data Integrity: Investigated merchandise discrepancies by entering precise "trouble codes" to document vendor issues. Systematically corrected errors in the database to ensure items were assigned to the correct SKUs for sale.
- Vendor Compliance (RTV): Managed the Return to Vendor (RTV) process for unordered or non-compliant freight. Identified major issues, processed trouble codes, and coordinated the staging and shipping of returned goods.
- Reverse Logistics (Charity): Oversaw the disposition of damaged and aged freight. Sorted, cartonized, and palletized inventory designated for charitable donation, ensuring accurate documentation and shipment.
- Operational Agility: Demonstrated high adaptability by transitioning to "high-need" areas of the warehouse immediately after completing daily administrative tasks, ensuring continuous workflow across the facility.
General Labor / Offload
Fallas Distribution
Perris
07.2015 - 06.2016
- Top Performer: Consistently exceeded daily production targets by offloading 12 trailers per shift against a standard goal of 8 (150% efficiency).
- High-Volume Offloading: Manually offloaded vendor trailers onto production lines for immediate sorting and palletizing, maintaining a rapid pace for 8-hour shifts.
- Production Line Management: Monitored conveyor lines to ensure completed orders were inducted correctly and prevented backups during peak volume.
- Team Support: Supported the detailed marking teams by replenishing work materials and sealing/taping completed cartons to ensure continuous downstream flow.
Unit ID
MJO-DMSI Ross Distribution
Perris
09.2011 - 08.2014
- High-Volume Processing: Efficiently unpacked, sorted, and processed vendor cartons by SKU, description, color, and size. Created Sub-SKUs and entered data into the Ross receiving system with high precision.
- Top Performance: Consistently achieved "Blue Chip Club" status by outperforming warehouse goals. Maintained over 100% productivity against a 75% baseline, resulting in consistent weekly performance bonuses.
- Equipment Operation: Operated Powered Industrial Vehicles (PIV), including Electric Pallet Jacks and Stand-Up Forklifts, to offload heavy vendor trailers and transport pallets to the Tilt Tray, Pack Range, and Hotel staging areas.
- Shipping & Receiving: Managed end-to-end logistics, from offloading freight via conveyor to loading outbound trailers. Utilized "high and tight" loading techniques to maximize trailer space and efficiency.
- Autonomy: Demonstrated strong work ethic by working independently 90% of the time while maintaining safety and accuracy standards.
Education
High School Diploma -
Moreno Valley High School
Moreno ValleySkills
- High Performer
- PIV Operator
- RF Scanner
- Microsoft Office
- Excel
- Google Sheets
- Problem Solver
- Admin
- Warehouse Experience
- Process optimization
- KPI management
- Team leadership
- Inventory accuracy
- Operational audits
- Logistics coordination
- Performance coaching
- Cross-training initiatives
- Data entry precision
- Quality assurance
- Effective communication
- Problem solving
- Conflict resolution
- Safety compliance
- Logistics oversight
- Cycle counting
- KPI tracking
- Delegation
- Compliance management
- Team Training
- Workflow optimization
- Warehouse operations
Awards
- 2023 Associate of the Year
- Middle Mile of the Year (2023 & 2024) for the CA1 facility.
- Consistently ranked in the top 3 performers, earning multiple Associate of the Month awards.
Languages
English
Languages
English
Proficient
C2
Timeline
Operations Supervisor
Wayfair
11.2024 - Current
Putaway Associate
Target Distribution
04.2024 - 11.2024
Warehouse Team Lead / General Labor
Wayfair
06.2019 - 11.2024
General Labor / Offload
Fallas Distribution
07.2015 - 06.2016
Trouble Admin - Specialist
Ross Distribution
08.2014 - 12.2023
Unit ID
MJO-DMSI Ross Distribution
09.2011 - 08.2014
High School Diploma -
Moreno Valley High School