Ricardo Ramirez
Www.linkedin.com/in/rramirez77
Summary
Experienced Data Governance Analyst at Alliant Credit Union with expertise in data governance and management. Proven skills in data analytics, compliance, and business applications. Proficient in utilizing Microsoft, Google, and data scanning tools. Certified in SAFE by Teams Workplace and Data Governance Fundamentals. MBA with a concentration in Information Systems. Committed to advancing career in data and information management to drive operational efficiency and ensure organizational compliance.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Governance Analyst
Alliant Credit Union
08.2022 - Current
- Utilized ServiceNow for business application inventory, handling service desk tickets and maintaining the database inventory to ensure accurate and up-to-date records
- Compiled over 150+ data flow diagrams by collaborating with stakeholders to document data flow, data manipulation, and data storage for business applications, ensuring compliance with regulators and governance procedures and standards
- Used Varonis scanning tool to detect sensitive files across network servers and generate additional governance-related reports, maintaining the data inventory with data attributes for NCUA regulatory exams and inventory attestation
- Ran the Data Security Review Board (DSRB) meetings, maintained the agenda, and worked with users to gather additional information on requests submitted via SailPoint or service desk tickets.
Disputes QA Specialist
Chime
08.2020 - 05.2021
- Analyzed and audited disputes using critical thinking and data-driven insights from internal and third-party tools
- Ensured accuracy and compliance with federal regulations in dispute and chargeback operations, preventing potential lawsuits and protecting Chime's business interests
- Utilized internal and third-party tools, including Zendesk, to track data and communicate dispute decisions
- Solved 15+ disputes regularly in a timely manner, ensuring key performance metrics were met and minimizing financial and reputational risks to Chime.
Security Guard
UIC
05.2020 - 07.2020
- UI Hospital
- Monitored and tracked security data at static post assignments, including TV monitor stations and pass desk, ensuring accurate documentation of activities
- Prepared and organized detailed reports, including Officer’s Log of Activity and incident reports, for accurate record-keeping and future reference
- Analyzed security trends and patterns to identify potential risks and contribute to the development of improved security measures and processes.
Education
MBA - Information Systems
Roosevelt University
Chicago, IL12-2021
Bachelor of Science - Finance, Management
The University of Illinois
Chicago, IL05-2017
Skills
- Data Analysis: Expert in analyzing large datasets using Excel (VLOOKUP, Pivot Tables), SQL, R, and JavaScript to extract actionable insights
- Data Governance & Compliance: Skilled in implementing data governance frameworks and ensuring compliance with data privacy regulations and industry standards
- Data Visualization: Proficient in creating impactful visualizations with Tableau, Power BI, and Excel for clear stakeholder communication
- Cloud Platforms: Skilled in using Microsoft Azure and Google Cloud for efficient data storage and management
- Problem Solving & Critical Thinking: Strong analytical skills to identify data inconsistencies and implement solutions to improve processes
Certification
SAFE for Teams Workplace, Data Governance Fundamentals, CPR certified
Languages
Spanish
Advanced (C1)
English
Advanced (C1)
Timeline
Data Governance Analyst
Alliant Credit Union
08.2022 - Current
Disputes QA Specialist
Chime
08.2020 - 05.2021
Security Guard
UIC
05.2020 - 07.2020
SAFE for Teams Workplace, Data Governance Fundamentals, CPR certified
MBA - Information Systems
Roosevelt University
Bachelor of Science - Finance, Management
The University of Illinois
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