Dedicated Customer Service Representative focused on maximizing satisfaction and retention by proactively addressing individual customer needs. Strong problem-solving abilities and meticulous attention to detail. Excellent at handling inquiries and resolving concerns efficiently. Skilled at multitasking and time management, consistently meeting performance targets with a courteous and professional demeanor. Known for cheerfulness and a positive attitude, creating a welcoming environment that promotes customer loyalty in various industries. Experienced in leadership roles in academic and group settings, eager to leverage team-oriented mindset and proactive approach in a supervisor role to drive campaign success through collaboration and goal alignment.
Customer Issue Resolution