Ruben Aquiles Estrada Perez
Industrial And Systems Engineering
Metepec
Summary
Warehouse manager with extensive experience of 5 years in this field. During that period I developed a great capacity for modernizing warehouse work that I combined with my organizational and technical skills. I am looking for a project that needs professionals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
General Storekeeper
CINEMEX
METEPEC, MEXICO
05.2022 - 07.2022
- Trained and supervised new associates in grocery, produce and administrative departments.
- Assisted customers by answering questions and suggesting merchandise.
- Received, merchandised and arranged all shop items for visual display.
- Trained, coached and scheduled employees to improve store upkeep and operations.
- Communicated with vendors to discuss order discrepancies, and returned damaged merchandise or incorrect orders.
- Received product shipments and organized in stockroom storage area.
- Stocked storerooms and adjusted minimum and maximum par levels in automated inventory system.
- Planned budgets and authorized payments and merchandise returns.
- Maintained customer satisfaction with quick and professional handling of product returns.
Systems Assistant
LASSER CELULAR S.A DE C.V
TOLUCA
11.2018 - 12.2021
- Supported efficient use of available computer terminals and network access by coordinating schedules.
- Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
- Managed customers' expectations of support and technology functionality in order to provide positive user experience.
- Developed and tested software solutions to meet customer needs.
- Managed program errors with analytical approach focused on troubleshooting, diagnosing and resolving each problem.
- Wrote and updated detailed technical documentation for software applications.
- Utilized source control systems to manage software development cycle.
Education
CERTIFICACION B2 - IDIOMAS
CAMBRIDGE
TOLUCA 04.2017 - 04.2017
INGENIERIA INDUSTRIAL Y DE SISTEMAS - INDUSTRIAL
UNIVERSIDAD TECNOLOGICA DE MEXICO
TOLUCA 04.2019 - 12.2023
Skills
Recruiting and Hiring
Sales Strategies
Cash Management
Policies and Procedures
Payroll Management
Pricing Strategies
Customer Service
Staff Supervision
Documentation and Reporting
Languages
Español
Idioma nativo
Inglés
Intermedio avanzado
B2
Timeline
General Storekeeper
CINEMEX
05.2022 - 07.2022
INGENIERIA INDUSTRIAL Y DE SISTEMAS - INDUSTRIAL
UNIVERSIDAD TECNOLOGICA DE MEXICO
04.2019 - 12.2023
Systems Assistant
LASSER CELULAR S.A DE C.V
11.2018 - 12.2021
CERTIFICACION B2 - IDIOMAS
CAMBRIDGE
04.2017 - 04.2017