Summary
Overview
Work History
Education
Skills
Timeline
Generic
Rubi Carrero Solorio

Rubi Carrero Solorio

Sourcing Manager
León

Summary

Strategic Sourcing and Operations professional with 8+ years of experience in vendor management, contract negotiations, KPI analysis, and process optimization. Skilled in driving cost savings, operational efficiency, and people development through data-driven decisions, cross-functional collaboration, and project management.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Strategic Sourcing Manager

Oportun
12.2022 - 08.2025
  • Managed contracts across multiple functions (Operations, Marketing, Legal, Facilities, Corporate), ensuring compliance and cost alignment.
  • Streamlined renewals by tracking expirations/auto-renewals, negotiating favorable terms, and assessing business needs.
  • Partnered with business owners, AP, FP&A, and Legal for vendor onboarding, payment accuracy, and risk mitigation.
  • Conducted cost analyses and vendor meetings to drive savings and cost reductions.
  • Led RFIs and RFPs to evaluate vendor capabilities and ensure competitive sourcing.

Operations Manager

Oportun
03.2020 - 12.2022
  • Oversaw KPI tracking and incentive program improvements, boosting support team performance.
  • Streamlined workflows and procedures enhance efficiency, compliance, and customer experience.
  • Forecasted loan applications and disbursements for accurate planning and resource allocation.
  • Led people development and cross-functional projects, improving engagement, skills, and operational results.

Senior Operations Supervisor

Oportun
09.2018 - 03.2020
  • Directed 5–6 supervisors and over 70 agents, ensuring performance, quality, and operational goals were consistently met.
  • Reduced employee turnover through targeted training, development, and engagement initiatives.
  • Oversaw daily operations and quality standards, delivering accurate, high-quality customer service.
  • Partnered with leadership on strategic initiatives, fostering a collaborative, high-performance team culture.

Operations Supervisor

Oportun
03.2018 - 09.2018
  • Managed daily operations, ensuring efficient workflows, and timely task completion.
  • Reported operational progress and challenges to senior management.
  • Built strong customer relationships to align services with client needs.
  • Boosted team productivity through continuous training, coaching, and mentoring.

Contact Center Representative

Oportun
05.2017 - 03.2018
  • Supported clients with loan applications, documentation, and disbursements, while handling high call volumes.
  • Improved first-call resolution and customer satisfaction through strong product knowledge, problem-solving, and empathy.

Education

High School Diploma -

Ceneval
León, Guanajuato
05.2001 -

Skills

  • Procurement & Contract Management
  • Supplier Relationship Management
  • Strategic Partnerships & Negotiation
  • Staff Leadership & Development
  • Process Improvement & Operational Efficiency
  • KPI Tracking & Performance Analysis
  • Data-Driven Decision Making
  • Project & Change Management
  • Cross-Functional Collaboration & Teamwork

Timeline

Strategic Sourcing Manager

Oportun
12.2022 - 08.2025

Operations Manager

Oportun
03.2020 - 12.2022

Senior Operations Supervisor

Oportun
09.2018 - 03.2020

Operations Supervisor

Oportun
03.2018 - 09.2018

Contact Center Representative

Oportun
05.2017 - 03.2018

High School Diploma -

Ceneval
05.2001 -
Rubi Carrero SolorioSourcing Manager