Self-starting Account Manager with 6 years of experience in E-commerce industry. Expert in sales and client relations with proven success streamlining processes for improved account growth. Dedicated to detailed, accurate and quality work.
Overview
6
6
years of professional experience
Work History
Cross Border Agent
Mercado Libre Mexico
07.2022 - 07.2023
In charge of the ME1 program within Mercado Libre, managing the operation and service of this logistics model for Brazil, Peru, Chile, Argentina, Uruguay, Colombia and Mexico.
Recommended process improvements to continually identify, analyze and fix constraints and challenges.
Performed system analysis, documentation, testing, implementation, and user support for platform transitions.
Researched and adopted new technologies to add value to existing offerings.
Monitored compliance and filing requirements in conjunction with staff and management.
Evaluated customer needs and feedback to drive product and service improvements.
Senior Brand Manager
Valoreo
03.2021 - 04.2022
Planned, implemented and tracked sales and marketing strategies to promote brand products.
Oversaw product planning and demand management on monthly basis in order to maintain adequate product levels
Cooperated and worked closely with communications team to develop marketing strategies to boost brand awareness.
Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
Monitored online advertising and social media campaigns to assess success of different strategies.
Planned, implemented and tracked sales and marketing strategies to promote brand products.
Oversaw preparation of marketing copy, images, videos, emails and other collateral.
Continually maintained and improved company's reputation and positive image in markets served.
Direct Sales Representative
Amazon Mexico Marketplace
10.2019 - 03.2021
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Identify, qualify, acquire and grow selling partners either retail or marketplace side
Implement and track metrics for recording the success and quality of the sellers in territory. Use these metrics to guide my work and uncover hidden areas of opportunity.
Develop a clear understanding of the Selling on Amazon products along with the features and functionalities.
Develop a thorough understanding of the e-commerce industry and competitive environment including knowledge of competitive product offerings.
Engage with merchants to understand their needs and gauge fit with the Amazon Services product set.
Create and articulate compelling value propositions around the Selling on Amazon product.
Manage numerous opportunities concurrently and strategically.
Analyze customer data and make recommendations in order to maximize the potential of the assigned territory. Execute successfully on the plan recommended.
Prepare and deliver business reviews regarding progress and state of health for the respective territory.
Manage complex contract negotiations and serve as a liaison to the legal team.
Meet or exceed quarterly revenue targets and operational metrics.
Account Manager
Amazon
04.2017 - 10.2019
Exceeded sales goals and market competitions through effective negotiation of product and pricing.
Researched emerging industry trends, new applications, concepts and procedures for clients to update current training curriculum.
Managed 90 accounts per year by reviewing and mitigating discrepancies and collaborating with account holders.
Brought Xiaomi as brand to sell directly to Amazon Negotiated an increase on the margin by 35% for products, generating 3.5M MXN during the last quarter of 2019
Boosted sales numbers with proactive account servicing and diligent relationship-building.
Listened attentively to client feedback
Got Promoted on October 2019.
Managed 3 of the biggest accounts for Tools and Home Improvement (Bosch, Aksi, Santul) increasing the sales during marquee events 85%.
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.