RUBY D'SOUZA
ON
Summary
Dynamic and customer-focused professional with a proven track record at Cyphers Cafe and Bistro Lounge. Excelled in effective communication and team collaboration, enhancing customer satisfaction by 20%. Adept at curriculum design and classroom management, leveraging these skills to foster positive dining experiences and build strong customer relationships.
Overview
5
5
years of professional experience
Work History
Waitress
Cyphers Cafe and Bistro Lounge
Oakville
08.2021 - 05.2024
- Prepared checks accurately and processed payments promptly.
- Organized take-out orders efficiently according to customer requests.
- Bussed tables as needed during peak hours.
- Assisted other wait staff members in times of heavy customer traffic.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Provided excellent customer service to create a welcoming dining experience.
- Took customer orders accurately and communicated special requests to the kitchen.
Waitress
Piazza Bistro
Oakville
09.2019 - 09.2021
- Provided excellent customer service to create a welcoming dining experience.
- Took customer orders accurately and communicated special requests to the kitchen.
- Served food and beverages promptly while ensuring presentation standards were met.
- Developed positive relationships with regular customers through friendly conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Education
Early Childhood Education And Care
Sheridan
Brampton08-2026
GED -
Sheridan
Oakville 02-2019
Skills
- Child development
- Lesson planning
- Curriculum design
- Classroom management
- Effective communication
- Team collaboration
Timeline
Waitress
Cyphers Cafe and Bistro Lounge
08.2021 - 05.2024
Waitress
Piazza Bistro
09.2019 - 09.2021
Early Childhood Education And Care
Sheridan
GED -
Sheridan
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