Ruth Guadalupe Nuñez Pérez
Tantoyuca
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Work History
Practicum Student
Customer service at private institute
CEVES
08.2023 - 01.2024
- Enhanced customer experiences by providing timely and accurate information on products and services.
- Resolved customer complaints with empathy, resulting in improved satisfaction ratings.
- Streamlined communication processes for increased efficiency in addressing customer inquiries.
- Maintained up-to-date knowledge of company policies, procedures, and promotions for accurate information sharing.
- Delivered personalized recommendations based on individual customer needs, driving sales growth.
- Identified trends in customer concerns, proactively addressing common issues before escalation.
- Assisted customers in navigating the company website or mobile app for self-service options when applicable.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Bachelor of Science - Desarrollo Y Gestión De Empresas Turísticas
Universidad Autónoma De Tamaulipas
Ciudad Madero, Tamaulipas, Mexico08.2022
Skills
- Client interaction
- Meeting deadlines
- Confidence building
- Customer service and assistance
- Following Direction
- Professional Demeanor
Deporte, Danza, Relaciones sociales, Maquillaje, Cuidado de la piel
Gracias algunos pasatiempos he podido mejoras mis habilidades laborales
Timeline
Customer service at private institute
CEVES
08.2023 - 01.2024
Interview at public event
Practicum Student
Bachelor of Science - Desarrollo Y Gestión De Empresas Turísticas
Universidad Autónoma De Tamaulipas
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