Ruth Leticia Pulido
Student
Naucalpan de Juárez
Summary
Dynamic Bilingual Customer Service Representative with 1 year of experience handling incoming calls, resolving customer issues, inputting orders, and processing shipments. Native Spanish speaker and fluent in English. Dedicated to maintaining highest customer satisfaction while processing large volumes of calls in busy offices.
Overview
1
1
year of professional experience
1
1
year of post-secondary education
3
3
Languages
Work History
Bilingual Customer Service Representative
Teleperformance
11.2022 - 05.2024
- Company Overview: Work experience as a Customer Service Agent in a bilingual environment.
- Proven ability to handle multiple tasks and communicate effectively in both English and Spanish.
- Experience in problem-solving and providing professional and timely solutions.
- Strong skills in customer service, negotiation, and teamwork.
- Safeguarded sensitive customer data through stringent compliance with data protection standards.
Education
High School Diploma -
Centro De Innovación Educativa
Mexico, México, Mexico 05.2023 - 05.2024
Skills
- Customer Service
- Sales
- Communication
- Organization
- Adaptability
- Effective Problem Solving
- Advanced English Proficiency
- Active listening
Personal Information
- Date of Birth: 01/08/02
- Nationality: Mexican
Timeline
High School Diploma -
Centro De Innovación Educativa
05.2023 - 05.2024
Bilingual Customer Service Representative
Teleperformance
11.2022 - 05.2024
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