Ryan Brennan
Oak Park
Summary
Passionate, dedicated, and extremely hardworking candidate, that values teamwork and fostering good relations, whether as an effective grass roots organizer and policy analyst or waitress in hospitality. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
State Director
Every Voice Coalition
05.2023 - 12.2023
- Engaged in grassroots organization, managing communications, social media outreach, and placing media concerning our legislation.
- Researched extensively into policy analysis and the legislative processes on the state level.
- Enhanced the EVC's outreach by placing crucial media regarding our legislation, including OP-eds, Letters to the Editor, and social media messaging.
- Developed high-performing teams by fostering a positive work environment, emphasizing collaboration, and setting clear expectations.
- Organized successful community outreach events that fostered goodwill between the organization''s stakeholders and the local community.
- Networked and built strong presence with peers to facilitate professional relationships.
- Developed unique research into Legislative and Policy analysis.
Server and Cashier
Munch Cafe
05.2022 - 08.2022
- Helped customers find specific products, answered questions and offered product advice.
- Tracked company inventories, moved excess stock and arranged products to improve sales.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Worked closely with front-end staff to assist customers.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Collected payments and provided accurate change.
- Processed sales transactions to prevent long customer wait times.
- Discounted purchases by scanning and redeeming coupons.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Trained new team members in cash register operation, stock procedures and customer services.
- Used suggestive selling techniques to promote add-on sales.
- Answered customer questions and provided store information.
- Processed refunds for worn, damaged and broken merchandise.
- Answered product questions with up-to-date knowledge of sales and store promotions.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Learned roles of other departments to provide coverage and keep store operational.
Manager of Operations
Alyssa's Flower Shop
01.2018 - 12.2020
- Collected customer fees, managed refunds and provided complete sales documentation.
- Resolved challenges associated with company websites, vendors and telecoms.
- Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
- Engaged with existing and potential clients to gain insight into needs.
- Looked for ways to go above and beyond job requirements.
- Developed positive customer relationships through friendly greeting and excellent service.
- Stayed informed of company and store updates from leadership.
- Initiated inventory control measures to sustain stock levels.
- Built and maintained working relationships with peers and upper management.
Camp Counselor
Camp I Am
08.2015 - 08.2020
- Evaluated recreation areas, facilities and services for results.
- Acted as ambassador for camp to families by communicating about camper's experience.
- Welcomed participants and directed to assigned areas.
- Coordinated and led group activities for campers and counselors.
- Managed daily operations of recreational facilities.
- Cultivated effective relationships with campers, parents and other camp counselors by utilizing active listening and dynamic interpersonal skills.
- Assessed needs and interests of individuals and groups and planned activities accordingly.
- Helped participants enjoy activities while ensuring adherence to protocol.
- Assisted with transporting and escorting program participants to, from and within program activity locations and on external trips.
- Tracked attendance, checking off present individuals.
- Developed events and programs in consideration of needs, abilities and interests of participants.
- Established and built relationships with campers to ease fears in new environment.
- Recognized and implemented safety standards to minimize incidents or accidents.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Organized, led and promoted interest in recreational activities.
Founder
Rainbow Tribe
08.2018 - Current
- Oversaw fundraising activities and preparation of public relations materials.
- Revamped policies and procedures to meet changing needs resulting in improved operational performance, quality and efficiency.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Promoted community resources through printed marketing material, email newsletters and social media campaigns.
- Presented to general public and outside agencies to raise awareness and garner support for initiatives.
- Gathered and analyzed information to advocate safety, well-being and progress.
- Conducted presentations on victimization and other issues to create trauma-informed community.
Education
BBA - International Studies
American University
District Of Columbia05.2025
High School Diploma -
Oak Park River Forest High School
Chicago05.2021
Skills
- Team Building
- Performance Assessments
- Organizational Development
- Customer Transactions
- Conflict Resolution
- Teamwork and Collaboration
- Customer Service
- Fluent in Spanish
- Microsoft Office
Languages
Spanish
Advanced (C1)
English
Bilingual or Proficient (C2)
Accomplishments
- Founded the first-ever LGBTQ+ inclusive safe space in my old school district. Began at Percy Julian Middle School, then grew to other neighboring schools. Connected it with the LGBTQ+ space I ran in Oak Park River Forest High School.
Timeline
State Director
Every Voice Coalition
05.2023 - 12.2023
Server and Cashier
Munch Cafe
05.2022 - 08.2022
Founder
Rainbow Tribe
08.2018 - Current
Manager of Operations
Alyssa's Flower Shop
01.2018 - 12.2020
Camp Counselor
Camp I Am
08.2015 - 08.2020
BBA - International Studies
American University
High School Diploma -
Oak Park River Forest High School
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