Summary
Overview
Work History
Education
Skills
Languages
Timeline
AdministrativeAssistant
Ryan Len Riddick

Ryan Len Riddick

San Ysidro, CA

Summary

I have gained valuable experience through roles at Target and Nike, where I honed my skills in customer service, sales, order fulfillment, and inventory management. My bilingual proficiency in both English and Spanish has allowed me to effectively meet the diverse needs of customers and provide exceptional service. Throughout my career, I have consistently met and exceeded sales, accuracy, and service goals, even in fast-paced retail environments. I've built strong, meaningful relationships with both colleagues and customers, always prioritizing communication and collaboration. Additionally, l've successfully grown my social media presence by authentically engaging with a wide audience, and l've navigated challenges with adaptability, professionalism, and focus. I maintain a strong sense of personal values, including kindness, respect, and the ability to set healthy boundaries. My linguistic versatility in both languages allows me to communicate in all forms-written, spoken, and reading. I have strategically pursued career opportunities that align with my long-term goals, always balancing short-term priorities with future aspirations. My ambition and decision-making skills have consistently driven my personal and professional growth, helping me thrive in both individual and team-based environments.

Overview

3
3
years of professional experience

Work History

Fulfillment Expert

Target
09.2024 - Current
  • Accurately picked, packed, and staged guest orders for in-store pickup, drive-up, and shipment services.
  • Ensured timely and efficient order fulfillment, meeting strict speed and accuracy metrics.
  • Delivered exceptional guest service by assisting with order inquiries and resolving issues effectively.
  • Utilized inventory management systems and technology to track and replenish stock.
  • Maintained a clean, organized, and safe work environment, adhering to safety protocols and company standards.
  • Collaborated with team members and leadership to meet daily fulfillment goals, especially during high-demand periods.

Inventory

Target
09.2024 - Current
  • Accurately received, sorted, and stocked merchandise to ensure inventory levels were maintained for sales floor replenishment.
  • Conducted routine inventory audits to identify discrepancies and resolve stock issues.
  • Utilized Target's technology and systems to track inventory movement and ensure accurate data entry.
  • Collaborated with team members to efficiently process backroom tasks, meeting productivity and accuracy goals.
  • Supported the fulfillment team by locating and staging items for guest orders during high-demand periods.
  • Ensured compliance with safety standards and maintained an organized backroom environment to optimize workflow.

Sales Associate

Nike
01.2022 - 08.2023
  • Accurately picked, packed, and staged guest orders for in-store pickup, drive-up, and shipment services.
  • Ensured timely and efficient order fulfillment, meeting strict speed and accuracy metrics.
  • Delivered exceptional guest service by assisting with order inquiries and resolving issues effectively.
  • Utilized inventory management systems and technology to track and replenish stock.
  • Maintained a clean, organized, and safe work environment, adhering to safety protocols and company standards.
  • Collaborated with team members and leadership to meet daily fulfillment goals, especially during high-demand periods.

Service Advocate

Target
09.2024 - Current
  • Provided exceptional guest service at checkout lanes, self-checkout, and guest services, ensuring a seamless shopping experience.
  • Assisted guests with inquiries, returns, exchanges, and other service-related needs while adhering to company policies.
  • Promoted Target's services, including the RedCard and Circle rewards program, to enhance guest engagement and loyalty.
  • Resolved guest concerns professionally, ensuring satisfaction while maintaining company standards.
  • Maintained a clean, organized, and efficient workspace to support smooth daily operations.
  • Collaborated with team members to meet service goals, especially during peak traffic and promotional events.

Education

High School Diploma - Psychology, Business & Graphic Design

California Virtual Academies
Los Angeles, CA
06.2024

Skills

  • Bilingual Proficiency: Fluent in English and Spanish (spoken, written, and reading) with the ability to provide exceptional service in both languages
  • Customer Service Excellence: Experienced in creating positive guest interactions, resolving concerns, and delivering tailored solutions to meet customer needs
  • Retail & Sales Expertise: Skilled in cash handling, point-of-sale systems, and upselling techniques to meet and exceed sales goals
  • Order Fulfillment: Proficient in picking, packing, and staging orders for in-store pickup, drive-up, and shipment with accuracy and efficiency
  • Inventory Management: Experienced in stock replenishment, inventory tracking, and maintaining backroom organization to ensure smooth operations
  • Team Collaboration: Strong team player, adept at communicating and working effectively with colleagues and leaders to meet store goals
  • Problem Solving: Skilled in handling guest inquiries, resolving issues, and adapting to fast-paced environments with professionalism
  • Visual Merchandising: Knowledgeable in arranging displays to meet company standards and enhance the shopping experience
  • Time Management: Proven ability to prioritize tasks and meet deadlines in busy and high-pressure environments

Languages

English
Bilingual or Proficient (C2)
Spanish
Bilingual or Proficient (C2)

Timeline

Fulfillment Expert

Target
09.2024 - Current

Inventory

Target
09.2024 - Current

Service Advocate

Target
09.2024 - Current

Sales Associate

Nike
01.2022 - 08.2023

High School Diploma - Psychology, Business & Graphic Design

California Virtual Academies
Ryan Len Riddick