Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Sabrina Montiel

Sabrina Montiel

Bloomington Indiana

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

3
3
years of professional experience
2
2
Languages

Work History

Waitress Trainee

La Casa Del Panque
11.2023 - 02.2024

Worked as a waitress, from serving the clients food with a friendly customer service to cleaning the area and organizing and refilling products, as well as managing and couting money.

  • Developed strong multitasking skills by simultaneously managing multiple tables and attending to various guest needs.
  • Handled high-pressure situations calmly during peak hours while maintaining exceptional service standards.
  • Collaborated with team members to create a positive work atmosphere, fostering camaraderie among staff.
  • Provided support in other areas of the restaurant as needed including bussing tables stocking supplies.
  • Maintained a clean and comfortable dining environment for patrons, ensuring an enjoyable experience.
  • Maintained professional demeanor even difficult interactions resolving conflicts tact diplomacy.
  • Served food and beverages promptly with focused attention to customer needs.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.

Crew Member

Prófugos Del Anexo TOUR
01.2024 - 01.2024

i worked for 3 days as a crew member in Julion Alvarez concert. Counting, supervising and administrating the money of my teams section

  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.

Restaurant Hostess

La Charreada Mexican Restaurant
06.2021 - 08.2021

Greeted and seated customers while keeping an organized seating chart. Used my spanish with customers who couldn't understand english.

  • Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Education

Bachelor of Arts - Theatre Arts

Universidad Autónoma De Nuevo Leon
Monterrey, Nuevo León, Mexico
05.2001 -

High School Diploma -

Prepa 9
Monterrey, Nuevo León, Mexico
05.2001 -

Skills

  • Product restocking
  • Customer Service
  • Cash Register Operation
  • Staff Mentoring
  • Customer Assistance
  • Excellent Communication
  • Community Engagement
  • Photo and Video Editing
  • Verbal and written communication
  • Brand Promotion
  • Digital Media
  • Vocabulary expansion
  • Native Spanish fluency

Interests

Acting

Social Media

Editing videos

Writing

Timeline

Crew Member

Prófugos Del Anexo TOUR
01.2024 - 01.2024

Waitress Trainee

La Casa Del Panque
11.2023 - 02.2024

Restaurant Hostess

La Charreada Mexican Restaurant
06.2021 - 08.2021

Bachelor of Arts - Theatre Arts

Universidad Autónoma De Nuevo Leon
05.2001 -

High School Diploma -

Prepa 9
05.2001 -
Sabrina Montiel