Salvador Castillo Mendoza
Freelance Interpreter / Writer
Querétaro City
Summary
Bilingual Interpreter fluent in Spanish and English. Adept at keeping original emotion, style, and content of messages. Well-versed in cultural context of conversations. Providing timely and accurate renditions, providing context and clarifications when asked to do so.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Spanish Interpreter
Human Quality
04.2025 - 06.2025
- Developed a comprehensive glossary of industry-specific terms to improve translation accuracy and consistency across projects.
- Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
- Resolved inquiries with empathy, respectfully informing the other party before clarifying the situation.
Customer Service Sales Representative
Alorica
09.2024 - 02.2025
- Managed high call volume, ensuring timely response and effective resolution to all customer concerns.
- Implemented upselling techniques to increase average transaction value and drive additional revenue growth.
- Reduced wait times through efficient call handling, enhancing overall customer satisfaction rates.
Ghostwriter
Freelancer
08.2021 - 06.2024
- Demonstrated adaptability by adjusting to changes in client requirements or project scope, ensuring a seamless transition from initial concept to final deliverable.
- Contributed valuable insights during brainstorming sessions that ultimately enhanced the quality of final deliverables.
- Improved overall readability of written works by employing strong editing skills and attention to detail during the revision process.
Education
No Degree -
Universidad Politecnica De Santa Rosa Jauregui
Querétaro City, Querétaro, Mexico 05.2001 -
Skills
Confidentiality practices
Timeline
Spanish Interpreter
Human Quality
04.2025 - 06.2025
Customer Service Sales Representative
Alorica
09.2024 - 02.2025
Ghostwriter
Freelancer
08.2021 - 06.2024
No Degree -
Universidad Politecnica De Santa Rosa Jauregui
05.2001 -
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