Summary
Overview
Work History
Education
Skills
Sport Activity
Personal Information
Languages
Other Studies
Scholarity
References
Timeline
Generic

Salvador Galvan Faz

Piedras Negras

Summary

Becoming a part of your organization bringing my years of experience in areas of customer service,appointment setting and sales.

Overview

23
23
years of professional experience

Work History

Sales agent/Customer Service Representative

Prime Dumpster Inc
Chicago illinois (remote wfh)
08.2022 - 08.2025
  • Assisted customers in selecting appropriate dumpster sizes for waste removal or assisting in renting the proper porta potty to rent.

Call Center Appointment Setter and Sales

Hispand
05.2022 - 11.2022
  • Utilized CRM software to schedule appointments with real estate agents

Local 911 Operator

01.2022 - 07.2022
  • taking calls from people needing emergency services like ambulance or fire truck

Scheduler

Propacific Pest Control
01.2021 - 01.2022
  • In charge of route scheduling according to time schedules and street routes

appointment setter agent

Powerisa Mexico
Uruapan Michoacan (remote wfh)
07.2020 - 11.2020
  • In charge of taking calls from customers from USA and scheduling appointments with sales agents under contract online job.

MRO Buyer

Industrias Lancermex Sa de Cv
06.2017 - 06.2020
  • In charge of purchasing of indirect items for production as well as chemical items used in the productive process, in charge of reviewing prices every six months to evaluate the best available prices and lead times and change vendor if necessary to promote savings.
  • In charge of requesting prices of same or similar items with multiple available vendors to compare pricing, quality and lead times.

Planning and Shipping Department

Fujikura Automotive Plant 4
Piedras Negras
05.2016 - 12.2016
  • In charge of plant scheduling and shipping, downloading customer orders and scheduling them to be produced and shipped on time, also in charge of scheduling the raw materials to be filled into production lines from warehouse.

Production Scheduler

Ontime Manufacturing
Piedras Negras
01.2015 - 12.2015
  • In charge of production scheduling, inventory control and purchasing.
  • Coordinating between sales and the production facility to fulfill customer orders by programming production to fill inventory bank, also planning the raw material purchasing.

Sourcing Coordinator

Motores Jakel
Piedras Negras
05.2012 - 11.2014
  • Achieving reduction in our vendor database reaching 85% of the given goal, also serviced other Regal Facilities in the United States and other parts of Mexico creating the buy parameters on their blanket order systems.
  • Also assisted the local Jakel facility on purchasing of the chemical items commodity.

Buyer for Raw Materials

Motores Domesticos
Piedras Negras
08.2002 - 05.2012
  • In charge of electrical component commodities as well as chemical commodities, participated in several plant projects to reduce motor lead times by implementing kanban type inventory systems (ultrivia).
  • Also became green belt certified with a project created to save on LTL freight by using consolidation points located in strategic places near the vendors.

Education

Bachelor Degree in Computer Science - Computer Sistems

Universidad Autonoma Del Noreste
Piedras Negras Coahuila
06-1995

High School - General Studies

Universidad Regiomontana
Monterrey N.L.
08-1986

GED -

Eagle Pass High School
Eagle Pass Texas
01.1985

Technical career - Industrial Drawing

Escuela Secundaria Técnica #5
01.1983

Elementary School -

Escuela Primaria Modelo
01.1980

Skills

  • Customer service
  • CRM software
  • Appointment scheduling
  • Active listening
  • Team collaboration

Sport Activity

  • Black Belt in Tae Kwon Do, 3rd Dan
  • Black Belt in Ninjutsu Riu, 1st Dan

Personal Information

  • Date of Birth: 04/08/68
  • Marital Status: Married
  • Place of Birth: Coahuila

Languages

English, 90%

Other Studies

  • Safety Procedures Seminar, Lancermex, 2019
  • MRO Purchasing System Training, 2019
  • Sourcing Department Training, 2013
  • Green Belt Certified, Regal Beloit Training Department, 2013
  • Commercial Trade Seminar, 1995
  • Techniques for a Business Negotiator, 1994
  • Techniques for Public Speaking, 1992
  • Course for Dynamic Reading in English and Spanish

Scholarity

  • Escuela Militar de Ingenieros, Ingeniería en Comunicaciones, 01/01/86, 12/31/92
  • Universidad Regiomontana, High School, 01/01/83, 12/31/86
  • Eagle Pass High School, GED, 1985
  • Escuela Secundaria Técnica #5, Technical Career Industrial Drawing, 01/01/80, 12/31/83
  • Escuela Primaria Modelo, Elementary School, 01/01/74, 12/31/80

References

References available upon request.

Timeline

Sales agent/Customer Service Representative

Prime Dumpster Inc
08.2022 - 08.2025

Call Center Appointment Setter and Sales

Hispand
05.2022 - 11.2022

Local 911 Operator

01.2022 - 07.2022

Scheduler

Propacific Pest Control
01.2021 - 01.2022

appointment setter agent

Powerisa Mexico
07.2020 - 11.2020

MRO Buyer

Industrias Lancermex Sa de Cv
06.2017 - 06.2020

Planning and Shipping Department

Fujikura Automotive Plant 4
05.2016 - 12.2016

Production Scheduler

Ontime Manufacturing
01.2015 - 12.2015

Sourcing Coordinator

Motores Jakel
05.2012 - 11.2014

Buyer for Raw Materials

Motores Domesticos
08.2002 - 05.2012

Bachelor Degree in Computer Science - Computer Sistems

Universidad Autonoma Del Noreste

High School - General Studies

Universidad Regiomontana

GED -

Eagle Pass High School

Technical career - Industrial Drawing

Escuela Secundaria Técnica #5

Elementary School -

Escuela Primaria Modelo

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Salvador Galvan Faz