Salvador Ibarra Perez
Lopez Mateos
Summary
Dynamic professional with proven leadership at CompuCom, excelling in team management and customer relations. Recognized for delivering tailored solutions and enhancing client satisfaction. Strong analytical skills complemented by effective communication, driving project success and expanding sales opportunities. Committed to fostering collaboration and achieving results in fast-paced environments.
Overview
15
15
years of professional experience
Work History
ASR P2
CompuCom
10.2010 - Current
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Provide solutions to internal and external customers
- provide quotes to customers and assist them if any questions
- provide alternative of products to customers
- order entry using DIMS/WOW and follow up complete process until delivery
- work with other departments if any questions like RMA, CRB
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Met existing customers to review current services and expand sales opportunities.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Education
MBA - INDUSTRIAL ADMINISTRATION
UPIICSA
Mexico City, Mexico09-1997
Skills
- Team management
- Excellent communication
- Time management
- Critical thinking
- Customer relations
- Analytical
- Analytical thinking
Languages
Spanish
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
German
Intermediate (B1)
Timeline
ASR P2
CompuCom
10.2010 - Current
MBA - INDUSTRIAL ADMINISTRATION
UPIICSA
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